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UX Writer

Greenlight Atlanta, GA
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Job description

Greenlight is an Atlanta-based fintech company that makes a debit card for kids and companion apps for the family. We proudly serve more than 4 million parents and kids, with in-app tools for sending money, setting savings goals, monitoring balances, managing chores, automating allowance, and investing.

But that’s not all that we do. Here at Greenlight, we are on a mission to support parents and help every kid grow up to be financially healthy and happy. It’s no small task, but it’s the reason we leap out of bed every morning to come to work. Because creating a better, brighter future for kids depends on it.

Greenlight is looking for an organized, strategic, and collaborative UX writer to join our Product Design team. You will work intimately with product designers, product managers, researchers, engineering, and legal to increase usability and ease of use across our products, but also to build the processes we will rely on to grow UX Writing as a discipline. The UX Writer will help communicate the value and mission of Greenlight to families across the country. 

The best candidate has a love for words, can collaborate across several different teams, and stays on top of deadlines while creating unique, compelling content. They know how to take on the tone of a unique brand personality and then express it consistently through written words.

What you will be doing:

  • Create a foundation for growing UX writing as our organization scales
  • Establishing guidelines for tactical things, like grammar, capitalization, etc. but also building out a tone and persona for the Greenlight app
  • Use insights, data, and strategy to influence product copy
  • Develop UX writing frameworks for inclusion in our design system
  • Work collaboratively with UX, Product, Legal and Marketing to develop harmonious end-to-end experiences
  • Build relationships with team members and leads from other disciplines across the organization, and speak to processes and value of the writing discipline
  • Present your work and articulate your design thinking to teammates, product owners, and other stakeholders

What you should bring:

  • Experienced in creating copy systems, guides, and frameworks
  • Comfortable providing feedback on UI/UX designs, asking thoughtful questions about product strategy, and applying insights from research
  • Able to write content across multiple channels, adjusting approach (length, structure) tone of voice when needed
  • Able to handle multiple projects under tight deadlines
  • Organized, accountable, and detail-oriented.

Who we are:

In 2021, Greenlight was valued at $2.3B, backed by leading venture capitalists and institutional investors. Now, it takes a special kind of person to join a never-been-done-before mission like ours. We need people who love working with each other because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a generation of financially smart kids, apply to join our team today.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Salary range Not specified
Date posted 2nd September 2021
Commitment Full-Time
Place of work Atlanta, GA
Additional information
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