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Day to Day Responsibilities of this Position and Description of Project:

The User Experience team at Client of California is looking for a master content strategist. We’re a small, highly collaborative group of writers, designers, strategists, and researchers, with a passion for making healthcare accessible and understandable. Our team is located in downtown Oakland though we are currently 100% remote.

We work on a wide variety of complex digital projects with many stakeholders across a distributed organization. The right person cares about quality content and the opportunity to go deep but also enjoys casual drop-in editorial consultations with other members of the team.

Must-Have Skills:

  • Superb writer and editor
  • Experience working on software and service design, delivering content on a variety of devices and formats (mobile, computer, email)
  • Self-motivated but also good at collaborating with designers, product managers, and developers
  • Portfolio with a wide variety of UX writing examples from menus and web pages to onscreen labels, instructions, and alerts
  • Experience leading large, complex online content projects

Nice to Have Skills:

  • Experience addressing feedback from legal and compliance
  • Experience meeting grade level-requirements and creating content for non-native English speakers
  • Consulting or agency experience
  • Interest in site metrics and content testing 
  • 7-10+ years of experience as a lead content strategist, UX writer, information architect, or content designer.

Disqualifiers or Dislikes on Resumes:  This is not a creative writing or tech writing role. While some marketing writers are also good at UX writing, we are requiring software background.

Education Requirement:   English or Journalism degree desirable but not required

Required Testing: Please include 2 or 3 examples of complex writing projects you’re proud of and tell us why. Our interview process includes presenting your portfolio as well as a short writing exercise.

Software Skills Required: Experience with Figma or Sketch

Interested? Apply for this role Apply
Harvey Nash
Visit website London, UK
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