Technical Writer

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position is based in North Kingstown, RI.

At Hayward, we deliver exceptional products, outstanding service, and innovative technology to transform the experience of water. We are seeking a Technical Writer I to join our team and create high-quality, user-friendly documentation that simplifies complex technical concepts. If you have a passion for clear communication and enjoy working in a collaborative environment, this role is for you.

As a Technical Writer I, you will transform technical information into engaging and accessible materials such as user manuals, quick start guides, product inserts, and technical graphics. Collaborating closely with engineers, product managers, and subject matter experts, you will ensure all documentation is accurate, consistent, and aligned with industry standards. Your work will empower customers, enhance the user experience, and support Hayward’s commitment to innovation and excellence.

Responsibilities

• Develop and update technical documentation, including installation and operation manuals, owner’s guides, and product insert sheets for American and European markets.
• Collaborate with cross-functional teams, including Engineering, Product Management, and Lab Technicians, to gather information and create accurate content.
• Edit and review documentation for consistency, clarity, and adherence to style guidelines.
• Create and refine technical graphics, illustrations, and visual aids for diverse audiences.
• Manage updates to website links for revised and newly created documents.
• Partner with translation providers to create multilingual versions of publications.
• Continuously improve documentation processes and templates to enhance efficiency and quality.

Qualifications

• Bachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field (equivalent experience considered).
• Strong writing, editing, and proofreading skills with excellent attention to detail.
• Proficiency in Adobe InDesign, Adobe Illustrator, Adobe Acrobat, Microsoft Word, and Microsoft Excel.
• Experience creating, editing, and converting technical graphics (both raster and vector).
• Familiarity with content management and version control systems is a plus.
• Knowledge of pool products, equipment, and systems is beneficial but not required.
• Demonstrated ability to work independently and as part of a team in a deadline-driven environment.

Why Join Hayward?

At Hayward, we value Care, Respect, Lead, and Grow. We are committed to fostering an inclusive workplace where diverse perspectives drive innovation and excellence. This is your opportunity to contribute to solutions that inspire happiness, well-being, and sustainability for our customers and communities worldwide.

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