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User Experience Writer

HireMinds Boston, MA
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Job description

Our client, a leader in the travel industry, is looking for a Senior UX Writer to help guide their travelers through their site and app with ease. In this role, you will write and edit product copy to ensure content, features, and product benefits are consistent, clear, and understandable for users at all booking stages.

You’ll be working with product designers to think through interaction flows and IA, as well as with marketing copywriters to determine how brand voice is expressed on product interfaces. The goal of this role is to take the anxiety out of customers’ travel planning, answer their questions, and inspire and empower them to explore the world with confidence.

What You’ll Do:

  • Approach the work holistically and ensure consistency across channels and platforms
  • Collaborate with UX researchers to set up concept and user testing initiatives
  • Be detail-oriented and aware of edge cases – giving the same level of care to error states and instructional copy as you do to attention-grabbing headlines
  • Ensure the language and tone is natural, approachable, and delivers on core product strategy and vision
  • Effectively balance big thinking and timely execution

What You Have:

  • A deep understanding of how brand copy and functional UX writing intersects and ultimately enhances a user’s experience
  • 5+ years of experience across mobile and web at consumer-focused brands or agencies – this could be as a writer, information architect or content strategist
  • Incredible writing skills with proven experience shipping customer-centric product
  • Ability to manage multiple projects simultaneously, from concept to completion
  • Excellent communication skills and a strong design point of view
  • Portfolio that showcases your contribution to digital products and demonstrates originality, innovation, and strong problem-solving skills
  • Experience using Figma
  • A passion for travel

This role is fully remote and full-time, working on EST hours. If you’re interested, apply with your resume and portfolio today!

Salary range Not specified
Date posted 18th November 2021
Commitment Full-Time
Place of work Remote (United States, US Eastern time zone)
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