HoneyBook is the leading business and financial management platform for independent small business service providers and freelancers. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step. Every day at HoneyBook we are on a mission to empower the Independent business owner economy to rise together, doing what they love.
HoneyBook is trusted by service providers across the U.S. and Canada who have booked more than $3B in business on its platform. Our award-winning culture is built on core values that drive everything we do, including putting people first.
We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
We’re looking for our very first full time UX writer to help us build a world where all independent small businesses can easily organize, manage and scale their businesses. As our first UX writer you’ll be creating immense impact by implementing UX writing as a core pillar of our design & research processes. This role entails writing specifically for product experience. While connected to the brand creative team to collaborate on tone and voice, this role will not be writing for advertising or content marketing. We believe that copy-driven design shapes hierarchy and understanding just as much as any other interface elements. That's why we embed writers deep in the product design process right from the start. You will be working with designers, PMs, and product marketers across the HoneyBook product suite. We place a strong emphasis on our users’ success. In that effort, language has a huge impact.
Here are a few of the things you will do:
Here is what we’re looking for in a candidate: (behaviors)
Here is what is needed:
The good stuff:
The opportunity at HoneyBook is huge – our primary customers today are service-based small businesses and freelancers. Our company, like the members we serve, thrives on creativity and risk-taking; in eight years, we’ve become the biggest and the most widely recognized player in the small business and freelance space. To date, HoneyBook has raised $248M and is backed by investors such as Durable Capital Partners LP, Tiger Global Management, Battery Ventures, Zeev Ventures, 01 Advisors, Norwest Venture Partners, OurCrowd, and Citi Ventures.
HoneyBook is committed to diversity, inclusion and belonging and is proud to be an equal opportunity employer. We do not tolerate discrimination and do not make hiring or employment decisions on the basis of race, religion, color, national origin, sex, gender identity, age, disability, marital status, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. We strive for the best candidate experience for all applicants and if you need special assistance, please let us know.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be used to help us identify areas of improvement in our recruitment process. We can only see aggregate responses and are unable to view individual responses. In fact, we aren’t even able to see if you’ve responded or not! Responding is your choice and it will not be used in any way in our hiring process.