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🥳 Perspectives 2022 is now available on demand Access now

The Huntington User Experience team (HUX) is seeking an experienced content designer and writer who is passionate about creating experiences that help people. As a UX Content Designer Consultant, you will be a resident expert on language and brand voice, called upon daily to craft engaging, clear, and helpful content for a portfolio of digital assets. Out in the world, your content will be read by thousands of customers as they navigate an essential component of daily life: their financial well-being.

This position can work remotely anywhere in or around Ohio or Minnesota but some travel may be required to Columbus and/or Plymouth.

In this role, you will ensure the voice of Huntington is brought to life across the digital customer journey.

This work includes:

  • Distilling information about financial products into consumer-friendly content that guides users effortlessly through digital interactions
  • Researching, writing, fact-checking, reviewing, editing, and championing content that ensures clarity, accuracy, transparency, ease of use, and timeliness
  • Developing the content strategy for new products, services, and experiences
  • Establishing standards, style guides, and processes that promote inclusivity and consistency across the organization’s communications efforts
  • Collaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, legal and compliance partners, brand and marketing managers, and leadership to realize innovative design solutions
  • Participating in iterative design and evaluation activities to refine UI concepts

Skills Required

For success in this role, you will need:

  • Outstanding digital writing and editing skills, with an eye for UX implications
  • Skill and enthusiasm in researching and mastering complex topics, especially in the technology and personal finance spaces
  • Experience as a key contributor in a professional creative team setting
  • Experience with responsive web design and mobile-first approaches
  • Familiarity with ADA compliance, usability standards, and guidelines
  • Familiarity with Chicago Manual of Style
  • Comfort with ambiguous problem-solving tasks and a positive, can-do attitude toward resolving them
  • Excellent verbal communication skills and practice leading group discussions, defending creative decision-making and aligning with partners

Additional Qualifications

  • Bachelor’s degree in English, creative writing, journalism, content design, user experience design, human factors design, industrial design, information technology, history, psychology, or a related field and/or equivalent experience
  • Minimum 3 years of experience in creating/editing content for digital experiences
  • Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
  • Demonstrated success in cultivating quality working relationships across all levels of an organization

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career website for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position.

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