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Hyatt Hotels Corporation seeks an enthusiastic coordinator to join our Digital Merchandising team, where you’ll join a team of field professionals who love what they do. In this role, you will be collaborating closely with the broader Digital, Marketing, and Revenue Management teams where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You’ll be part of a team that is passionate about diversity, equity, and inclusion and is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleagues become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.

We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People.

Why Now?

We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of the global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate changemakers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.

How We Care for Our People

Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.

We’re proud to offer exceptional corporate benefits which include:

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule and location
  • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, the organizations we support, and who we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. 


Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Well-being. You enjoy working with a close fun team, are results-driven, and want a variety of opportunities to develop personally and professionally.

The Digital Merchandising Coordinator will be responsible for supporting and executing the digital revenue strategy across all owned channels; with an emphasis on Hyatt’s global brands and personalization strategy. This role will help optimize and deliver the path to purchase for guests and members while driving engagement and incremental revenue. The Digital Merchandising Coordinator will work with global cross-functional teams to help execute the strategic direction of our digital offers and merchandising strategy, especially as it relates to property-specific offers. The coordinator is instrumental in upholding established processes, brand and quality standards for content that reaches Hyatt’s guests and members around the world.

  • Support the operational execution of merchandising asset builds and updates within internal and third-party Content Management Systems
  • Assist management in communication, development, and implementation of strategic personalized merchandising recommendations
  • Collaborate with cross-functional teams within the Digital, Marketing, and Revenue Management departments to bring property-specific offers to life across Hyatt’s owned channels
  • Adapt to a fast-paced environment where evolving business needs may shift priorities and project deadlines
  • Demonstrate a high level of attention to detail, ensuring quality assurance and accuracy
  • Proactively communicate with the manager and team members in order to meet deadlines and respond to stakeholder requests and requirements

Experience Required: 

  • 2-4 years of business experience; specifically, within a digital or eCommerce merchandising capacity

Experience Preferred: 

  • Bachelor’s degree or equivalent in communications, merchandising, marketing or other related fields
  • Familiarity with Content Management Systems

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Reality Check:

Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

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