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At Indy, our mission is to empower freelancers to manage their independent businesses through powerful online marketing, workflow, and payment tools.

We’re looking for an experienced UX Writer with a strong business and data acumen who will help the Product team with writing content across Product and Marketing. As a Freelance UX Writer with Indy, this candidate would be part of the design team and the design process. They would also be a good partner for Marketing. 

This is an ongoing freelance position with an approximate workload of 20-30 hours per week.

In this role, you’ll be responsible for things like:

  • Be the go-to person for UI/UX copywriting (all the text in the product interface, including success messages, error messages, banners, etc)
  • Share responsibility with marketing writers to establish and own the documentation of a Content Style Guide, which includes Voice & Tone and usage guidelines 
  • Liaise with the marketing team to ensure that all of our releases are being communicated well externally, including release notes, email campaigns, and landing page content
  • Create and maintain source-of-truth documentation for all interface copy
  • Write transactional and product update marketing emails
  • Write templates
  • Write content for product tours and manage messaging to users through Intercom
  • Write for accessibility — working with devs to ensure that images have the proper alt text and that text in the interface can be read by screen readers
  • Write scripts for educational videos

What you’ll bring to the role

  • 2+ years of experience working as a UX Writer
  • A passion for collaboration and working cross-functionally with people in other departments
  • Proficiency with Figma and Google Workspace
  • Clear mastery of the English language
  • Good sense of design and UX best practices
  • Ability to contribute to narrative flows and give feedback on designs

Bonus points: 

  • Experience with Confluence and Jira
  • Experience working in a startup environment
  • Experience in B2C SaaS products
  • Familiarity with customer engagement platforms like Intercom

Indy has an inclusive and diverse work environment. Indy is an Equal Opportunity Employer.

Interested? Apply for this role Apply
Indy
Visit website Santa Monica, CA
The all-in-one #freelancing platform for independent workers who want to own their work, time, and relationships
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