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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

We’re looking for a Content Designer to join our growing team. The ideal candidate is a strong communicator who enjoys working cross-functionally to create cohesive experiences. You’ll be a bridge builder and connector, collaborating across multiple teams.

Qualifications

  • 3+ years experience as a content strategist, content designer, copywriter, designer, UXA/IA, or related position
  • Ability to translate complex concepts into content that is clear, concise, and human
  • An understanding of user experience and content optimization principles, including basic SEO principles
  • Experience working with content management systems
  • Strong communication, collaboration, and problem-solving abilities
  • Familiarity with principles of information architecture and wayfinding
  • Knowledge of Google Analytics or other analytics platforms
  • Experience in a product-focused environment

Responsibilities

  • Collaborate with marketing, research, design, and product teams to understand requirements, identify users’ content needs, and align on business goals.
  • Create content design deliverables including (but not limited to) content models, journey maps, content audits, and copy docs.
  • Advocate for content discovery and planning, ensuring the right content activities are prioritized and executed on cross-functional teams.
  • Align with other content practitioners to create connected content experiences, including messaging strategy and voice and tone, across the customer journey.
  • Develop and communicate content strategy recommendations to project teams, including audit findings, sourcing plans, content types, template requirements, sitemaps and taxonomies, traffic analyses, etc.
  • Test and refine content based on analytics, user feedback, and other performance data; present findings to leadership.
  • Present work and effectively communicate methodologies to a broad audience, including peers, cross-functional teams, and executive leadership.
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Intuit
Visit website Mountain View, CA
Global technology platform behind TurboTax, QuickBooks, and Mint.
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