The Intuit ProConnect Group is looking for an experienced Content Designer who has passion for producing customer-driven designs for complex software. Our designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. This role will work closely with product designers and cross-functional teams to make every interaction delightfully simple.
We’re inspired by the courage, passion, and entrepreneurial spirit of our professional accountant customers and want to make an impact on their lives and their clients’ lives. If you’re ready to create bold and elegant solutions that power prosperity around the globe, we want to hear from you.
What you'll bring
2+ years of experience in content design, content strategy, or related field. Give or take a year.
Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or another relevant field. A Master’s would be great, too.
Deep knowledge of design principles and methods. You are a designer who works with words.
Curiosity and commitment to testing new ideas and innovating to drive business results. We love nimble thinkers.
Self-initiator, proactive, and great sense of autonomy
Effective communicator, presenter, and negotiator.
Excellent verbal and written English skills. You’re a writer and you know your onions.
A strong portfolio demonstrating your craft and collaborative process.
How you will lead
Have fun partnering closely with interaction and visual designers to build easy-to-use products that solve real problems.
Transform complex accounting jargon into conversational, approachable language. Yep, sometimes you’re an interpreter.
Craft UI text, product messaging, landing pages, in-product discovery, and other project deliverables.
Help to scale the content craft to designers and partners with Content playbooks, resources, and self-help materials so that you can focus on the exciting, meaty things
Be an advocate of our Professional Accountant voice and tone and don’t be afraid to bring ideas to elevate it
Help our partners understand the Professional Accountant and Intuit voice and tone system--through examples, training, and review sessions.
Be an advocate and represent for the Professional Accountant needs and ProConnect Group needs amongst the Intuit Content Community
Collaborate effectively with other designers, engineers, product managers, marketers, and researchers. We are one big team, and we value everyone’s insights.
Eagerly solicit feedback and contribute constructively to design reviews. This really is the fun part.
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends.
Explore tons of ideas and then narrow to 2 or 3 based on experimentation and customer research.
Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately. You know where you can have the most impact and you can explain why