IRIS Software Group is one of the UK’s largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time.
IRIS takes the pain out of processes and let professionals working in businesses and schools focus on the work they love. Its software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms help comply with regulations, drive productivity and better engage with key stakeholders. Through simplifying, automating and providing insights on everyday mission-critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence.
IRIS has over 120,000 UK and international customers with 80% having a tenure of five or more years. IRIS is the largest third-party online filer with the UK Government. Ninety-one of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms use IRIS software. Circa 20% of the UK’s workforce is paid by IRIS payroll offerings. More than 850,000 UK employees are managed by IRIS HR solutions. Over 11,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to connect with their children’s school; 300 million messages are delivered between schools and parents each year, and over £15 million transactional payments are processed every month. IRIS is placed 93rd in the Grant Thornton Sunday Times Top Track 250, which is compiled by Fast Track and published in The Sunday Times each September, celebrates Britain's private mid-market growth companies with the biggest performance.
To see how IRIS helps organisations get things right first time, every time, visit www.iris.co.uk or follow IRIS Software Group on LinkedIn, Twitter and Instagram.
As a Content Designer you’ll work on the end-to-end customer journey of a task or job that our education users complete, using our cloud platforms. You know about Agile methodology and can apply an agile mindset to all aspects of your work. You thrive in a fast-paced environment and are comfortable with taking some risks to enable rapid delivery.
You’ll be creating, updating and reviewing content around the user journey. You’ll be adept at using evidence (data) and research to inform decisions and change things for the better. As an integral member of the Product team, you’ll also be instrumental in developing existing, and composing new content to, guide and support our users to get the best experience from our software.
This role requires excellent writing skills, the ability to communicate effectively, and work collaboratively with stakeholders. You’ll work autonomously and know how to create effective content for digital channels. The successful candidate will be someone that is experienced in creating user content, including, technical authoring, creative text/pop up content/video content/screen grabs etc., all designed to assist in the user journey.
A significant part of the role will involve creating in-app engagements with Gainsight PX and a focus on:
Daily tasks may include
What's in it for you?
We believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success. So what can we offer you?
If this sounds like you then please apply below!