Senior Content Designer

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

Here at Checkr, we understand the power that design can have on the lives of millions. And when we say design, we mean content design, product design, research design, and technical writing -- building best-in-class experiences together. We’re looking for a Sr. Content Designer to join our Product Design team.

Reporting to the Content Design Manager, you’ll build intuitive content experiences alongside product owners, engineers, marketing leads, and our brand studio. From concept to release, you’ll strategize and craft content that demystifies the background check process, encourages fair hiring, and protects its users. Your words will empower millions of people using our products every day. We can’t wait to build the future of fair chance hiring, together.

Learn more about our team at design.checkr.com.

What you’ll do:

• Participate as an equal partner in the product development process, from early research and concepts to final mocks and launch
• Create, socialize, and evolve content standards and best practices
• Co-develop product strategy in order to reduce the complexity of background checks
• Write in-product copy, emails, notifications, and internal resources to make the hiring process clearer and more approachable
• Partner with Product and Engineering to define content requirements, understand limitations, and develop solutions
• Co-lead design and product reviews with senior leadership
• Contribute to and socialize our product writing style guide and glossary
• Identify opportunities where content can play a larger role in meeting user goals
• Partner with research to understand user needs and inform content choices
• Collaborate with our brand studio team to keep product and marketing materials consistent and compelling
• Influence how Checkr approaches content design across all customer touchpoints
• Mentor junior design team members and actively contribute to design team culture
• Put the user first, always and without exception

Who you are:

• Excited about improving employment opportunities for people with criminal histories
• A passionate champion for the user who incorporates business considerations into your design and content goals
• Interested in influencing the broader design function at Checkr
• Understands the importance of using data to inform content
• Able to synthesize insights across customers to inform overall strategy

What you have:

• 5+ years of content design and UX writing experience
• Experience working across teams to build clear, effective content that reaches user and business goals
• An impressive portfolio of relevant work, including features/products that have shipped
• Expertise with design tools like Figma, Miro, Whimsical, etc.
• Familiarity with product management tools like Atlassian (Confluence, Jira)

What you’ll get:

• A fast-paced, collaborative environment
• Significant learning and development allowance that renews annually
• Competitive compensation and opportunity for growth
• 100% medical, dental and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend
• An opportunity to create the most meaningful content of your career

We are committed to leveling the playing field and welcome all interested content design candidates to apply, even if you don’t meet every qualification outlined above. We’d still love to hear from you as we build a more inclusive, diverse, and accessible future at Checkr.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The salary range for this role is $95,583 to $169,108.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.