UX Writer - Organic Marketing

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago, and we’ve been shaping the travel industry ever since. Today, we’re building a platform that connects all parts of the trip – from accommodation to transport, tickets, tours and more.

We’re looking for a UX Writer to join our UX Writing and Content Design organisation in our Organic Marketing department. We’re a close-knit community made up of more than 60 writers.

In this role, you'll partner directly with highly iterative product teams across SEO, Marketing Landing Experience, and App Marketing, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers. You’ll report to the UX Writing Manager for your area who will support you in your growth and development.

UX Writers at Booking.com write clear and concise quality messaging that considers the end-to-end user experience. We expect you to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key. Almost everything you write will be translated into 44+ languages and dialects, and you’ll need to work closely with peers and stakeholders like Marketing, Brand and Legal to deliver at velocity and scale.

To learn more about working as a UX Writer at Booking.com check out B.Writes, our Medium publication.

Responsibilities:

• Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
• Send a copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences
• Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations
• Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
• Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and implement business strategy through your writing

Your Skills - Must-haves:

• At least 3 years relevant experience in UX Writing – this includes past experience working in e-commerce or data-driven product teams.
• You understand how search engines work and what drives success in terms of improving search visibility and on-page experience, as well as experience creating and optimising SEO-friendly copy (using keyword research, etc.). Experience in landing pages and app marketing is preferred.
• You have a native level of fluency in English
• Your portfolio demonstrates your UX writing experience
• You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
• You write copy that is intuitive, future-proof and scalable
• You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
• You have a can-do attitude and work well independently and in a team
• You’re hard-working and take ownership of your ideas to solve meaningful problems in an evolving environment
• You thrive on feedback, responding with creative thinking and iterations
• You enjoy working with people of diverse set of backgrounds, cultures and subject areas
• You are a strong communicator with an eye for detail
• You are able to prioritise multiple projects and collaborators

What We Offer:

The position is open to candidates worldwide. We provide assistance to you and your dependents with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam. We have successfully relocated 300+ professionals to Amsterdam in the last year.

• Headquarters located in one of the most vibrant cities in Europe: Amsterdam
• A performance-based company that offers 29 vacation days, career advancement and lucrative compensation, including bonuses and stock potential
• Trainings, including regular opportunities to travel and attend global conferences
• Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits
• Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture
• Diverse, unique colleagues from every corner of the world

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Please apply via our website with your English CV and portfolio including a case study and UX/product writing samples highlighting your work and thought process. We look forward to hearing from you!

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.