UX Technical Writer

GalaxE.Solutions is seeking a UX Technical Writer to collaborate closely with designers to craft seamless customer experiences, write clear and compelling user interface copy, and contribute to the development of the team's culture and quality standards. This is a remote position open to candidates in EST/CST time zones.

What You Will Do

• Collaborate closely with designers to craft seamless customer experiences
• Write clear, accurate and compelling user interface copy
• Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
• Make recommendations on user requirements for projects and contributes to project scoping and planning
• Obtain competitive experience evaluations and customer data and establishes benchmarks for content
• Develop and document content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Present content concepts in collaboration with designers
• Write and design in accordance with design system
• Contribute to the development of the team's culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

Skills And Experience You Will Need

Required:

• 4-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
• Proficiency in adapting processes to meet project needs
• Self-motivated, flexible, organized, and accountable, with a willingness to collaborate
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities
• A passion for great experience design

Desired:

• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
• Script writing and video production
• Content strategy
• Knowledge of online marketing, advertising and other interactive experiences
• Banking Experience
• UX Experience
• Seasoned writer

Education:

Degree in writing or design

Who We Are

GalaxE, now Endava, is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. Recently, we have joined forces with Endava, to offer our employees global exposure and enhanced opportunities. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

We value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let's build something, together.

Equal Opportunity Employer/Veterans/Disabled

Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements:

Prolonged periods of remaining stationary at a desk and working on a computer

Must be able to lift to 15 lbs., as needed

Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)

Occasionally required to bend, kneel, crouch, and reach overhead.

Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit

UX Technical Writer