Position Summary: Maintain company proprietary software and direct the content strategy and design of new products, features, and enhancements. The ideal candidate will be dedicated to improving our users’ experience through copy. Work with Product Designers, Product Managers, and others to identify how to improve experiences through informative, engaging language across a variety of contexts from UI components, interactions, and content designed to help the user.
Essential Duties and Responsibilities
Responsible for turning sometimes complex concepts into clear and compelling copy.
Work with key stakeholders from other areas such as our legal and compliance teams to make sure that compelling copy is also compliant.
Evolve the product tone of voice guidelines. Help raise the bar for all product communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
Strengthen our brand. Work closely with our marketing team to make sure the copy you write to help clients use our products is also consistent with our brand tone of voice.
Influence projects from a UX copy perspective. Bring stakeholders together and foster relationships around common goals and priorities that are lead with delivering a customer-first approach through all written aspects.
Collaborate with product designers to craft user journeys and product narratives that meet users where they are and guide them to where they want to go.
Be a tireless advocate for the client point of view
Researching and incorporating industry best practices and innovation into our information infrastructure.
Define best practices for UI copy, deliver copy and content in product, and assist others in writing best-in-class copy for our products
Education and/or Work Experience Requirements (examples below)
Significant experience designing and delivering world-class digital experiences
Interest in the finer points of wordsmithery
Experience working with product managers and UX designers, and a portfolio that demonstrate a history of successful results
Experience with content standards and best practices for web and mobile interfaces
Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards.
Ability to lift and carry up to 30 lbs
Might be exposed to prolonged sedentary hours of work and use of computer.
*** This is a flexible hybrid role of working part-time on-site/part-time remote!
Interested? Apply for this role USD $90k-110k annualApply