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At Level, we believe using your benefits should be as easy as buying a cup of coffee. We’re unlocking the full value of compensation by rebuilding benefits as a simple payment experience — fast, flexible, and transparent. Our mission is to empower people to build better financial futures, and we’re accomplishing that by transforming the status quo of benefits.

Level is a B2B2C fintech company comprised of a diverse team from industry-leading companies like Square, Oscar, Google, Uber, and Airbnb. Together, we’re creating a new payments tech stack to help employers offer more accessible and personalized benefits for their teams — and this is just the beginning.

At Level, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build a best-in-class product, culture, and business. Plus, our employee benefits are so awesome that we let our customers buy them too.

The Level design team is looking for an experienced Lead Content Designer to help craft the next evolution of our tone of voice and elevate our writing across multiple channels. Level Design is a hybrid team of brand and product thinkers passionate about changing the way we pay for things. We value craft and collaboration above all, and we’re looking for an experienced content designer to join us on our journey.

What you’ll do:

  • Develop Level’s voice and tone while training and mentoring writers, marketers, and product teams across the company to bring it to life
  • Transform jargon into words that help users move forward with confidence and ease
  • Create dynamic partnerships with product designers and marketers to co-design content structures and layouts, terms, first-time experiences, and microcopy
  • Move from creating content to solve specific product problems to strategically evolving the overall program — the brand voice, content processes, frameworks, and systems
  • Partner with the brand and visual designers to intentionally express personality and emotion in moments where our brand connects with the user

Who you are:

  • Creatively brave and willing to push to the edges
  • Comfortable with ambiguity
  • An independent self-starter who thrives in a fast-paced environment
  • Excellent management skills and strong leadership potential and/or experience
  • 8+ years experience in content design or a related field
  • Experience working with a variety of cross-functional partners and stakeholders (e.g. product managers, designers, engineers, and data scientists)
  • Comfortable working with executives
  • Native or native-level English language speaker and writer

What we offer:

  • The chance to work with a leading innovator and trailblazer in the world of insurance and payments
  • Competitive salary and equity
  • 100% paid medical for you and 80% for your dependents, 100% covered dental and vision through Level for you and your dependents
  • Flexible vacation policy - take the time you need when you need it!
  • Fully paid parental leave for 3 months
  • Quarterly company-sponsored events
  • Internal learning and development programs

This position has a minimum base salary of $120,000 and a midpoint base salary of $140,000. The base pay may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is also eligible for equity awards. 

Level is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor. We welcome applicants from all walks of life.

E-Verify Program Participant: Level participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program (For U.S.-based applicants and employees only). Please click below to learn more about the E-Verify program:

Interested? Apply for this role USD $120k-140k annual Apply
Visit website New York City, NY
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