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The Senior Content Strategist for Customer Apps leads the creation of the overall content architecture as well as the tactical work associated with assigned projects. This includes working with Product Designers, Researchers, and other Content Strategists to provide quality and timely content-related deliverables to project teams in support of the design process.

To be successful, the Senior Content Strategist should have a general knowledge of external processes and technologies, both standard and unique to Lowe’s, including the work processes, technologies, platforms and services of the business. In addition, this role works cross-functionally, fostering relationships with key partners at all levels across the Technology organization.


Minimum Qualifications

  • Bachelor's Degree in Communications, Journalism/English, Marketing, Content Strategy or related field (or equivalent work experience in a related field)
  • 5 years of experience in content strategy, UX copywriting and editing
  • Portfolio of completed projects

Preferred Qualifications

  • Experience collecting and analyzing customer feedback and user testing results
  • Experience working on an eCommerce app

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With the fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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Lowe's Companies, Inc.
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