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Technical Content Strategist

Medidata Solutions New York City, NY
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Job description

The Technical Content Strategist, Connected Patient Platform - Product Core is a key role in a dynamic team of product managers, software engineers, quality assurance managers, and business experts. Our software platform encompasses a suite of industry-leading technology to power a wide range of software solutions related to clinical trials and patient care including medical image reviews, surgical planning, telehealth, integration with healthcare systems and data analytics. The Technical Content Strategist works closely with multidisciplinary teams to continually enhance the user documentation that accompanies our software products and solutions.

Your Mission:

The ideal candidate is an organized, disciplined self-starter who is excited to translate complex technical concepts into clear and concise user content and thrives in fast-moving environments. They want to understand how the documentation they are preparing fits into the big picture and they are energized by providing solutions that improve our users' experience. Experience with Saas solutions is a plus as is a familiarity with clinical research.

Your Competencies: 

  • Good interpersonal and communication skills (both spoken and written)
  • Ability to work on multiple assignments under tight deadlines while quickly learning new tools and processes
  • Familiarity with tools such as Confluence, Jira, Google Analytics, Acrolinx, Pendo 
  • Experience working in an Agile environment preferred

Your Education & Experience:

  • Three to five years of writing experience, preferably with a software or online systems, both in technical writing and API Documentation.
  • Bachelor's degree in English, Technical Communication, Engineering or scientific discipline is strongly preferred. A Master’s degree is a plus.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.

Salary range Not specified
Date posted 28th September 2022
Commitment Full-Time
Place of work New York City, NY
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