Senior Content Designer

We're looking for an exceptional Senior Content Designer to help us make a difference to our planet.

As our Senior Content Designer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.

World changing work

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

Job Description

Your world of expertise

Artificial Intelligence (AI) is the fastest growing deep technology in the world. It has the potential to change the way we work and as a result, Corporate Technology are building a new team to enable the use of AI in our everyday work. The team will be responsible for developing and deploying AI solutions across the organisation, from automating business processes to enhancing end user experience. We are looking for a Senior Content Designer to join this team to develop content which makes generative AI and our deployed complex products and services easier for people to understand and use.

The Senior Content Designer will form part of our user-centred design community at the Met Office, advocating for evidence-based content creation and user-centred design best practices.

Your key duties:

• As a Senior Content Designer will be responsible for creating, evaluating, updating and reviewing (continuously improving) the content strategies and solutions for complex generative AI products and services. Effectively turning complex information into simple, accessible content.
• You will be a confident and competent editor who will create and review content, and use multimedia effectively, to ensure the appropriate content is shown to users. You will ensure the generative AI content is provided to people in the right place and in the best format. You will create and iterate style guidelines, promote consistency, and champion user-centred design practices across multidisciplinary teams, helping them to visualise the outcomes.
• Working within the generative AI team you will be responsible for creating accessible content as generative AI solutions are implemented and supporting the wider strategy from a content perspective. You will ensure content is understandable, meeting both accessibility standards and user needs.
• You will be an advocate for evidence-based content creation which meets the organisational need. You will be able to gather user evidence where required and apply this evidence to your content design. You will negotiate with and influence senior stakeholders to ensure they have the right resources to support their strategic vision.
• Generative AI is a fast-paced, evolving, agile environment, requiring an iterative and flexible approach to enable rapid delivery of high priority content. This role also demands the ability to handle challenging situations and tight deadlines with poise and efficiency. You will be supporting multiple generative AI initiatives at one time, and you lead on the overall ownership for the assets created and distributed while assuring quality.

This Senior Content Designer role is aligned to Senior Content Designer - Government Digital and Data Profession Capability Framework on the GOV.UK website.

Person specification

Essential Criteria, skills and experience:

• User-centred content design: Expert practitioner who creates content strategy and solutions for complex services and assures the quality of content (We're experts by nature).
• Impactful content creation: Design content that inspires and excites users to adopt new services. Lead and direct strategic content, focusing effort in the areas of greatest priority and ensuring goals are met.
• User focus: Champion user-centred design by understanding the range of different users who might access content and services. Choose the most effective format to make content understandable based on evidence while ensuring the content meets accessibility requirements.
• Use of style guidelines and content patterns: Contribute to and use style guidelines and content patterns to ensure consistency with a company's tone of voice and visual brand.
• Stakeholder relationship management and collaborative work: Work collaboratively with multidisciplinary teams to create content. Build long-term strategic relationships with stakeholders and negotiate with and influence them to ensure they have the right resources to support their strategic vision (We're better together).
• Agile mindset: Display an agile mindset, promoting continuous improvement and focusing effort in areas of greatest priority in a fast-paced environment (We keep evolving).

Desirable Criteria:

• An interest in the latest advancements in generative AI.

Alongside your salary of £41,725, Met Office contributes £12,087 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Why join us

Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their ‘Best Workplaces in Tech’ 2023 and 2024 lists, as well as their ’54 Best Workplaces for Women’ 2023 list.

As our Senior Content Designer, your total reward package will be up to £58,419 annually, which includes:

• £41,725 base pay
• An outstanding Civil Service pension, with an average employer contribution of 28.97%
• Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

Selection process details

How To Apply

If you share our values, we'd love to hear from you! Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills.

In the event we receive a large number of applications, we may conduct a pre-sift scoring against essential criteria 1.

Closing date 15/01/2025 at 23:59 with first stage interviews commencing from the 24/01/2025. You will hear from us once the closing date has passed.

As part of our commitment to redeploying staff, certain candidates will be given priority status in the application process.

How We Can Help

If you have any questions or would like to discuss this opportunity further, please contact us at careers@metoffice.gov.uk.

If you're considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don't always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete baseline personnel security standard checks.

Medical

Successful candidates will be expected to have a medical.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact:

Name: Resourcing Team

Email: careers@metoffice.gov.uk

Recruitment team

Email: careers@metoffice.gov.uk