Senior Content Designer

Are you interested in designing the future of website building? Join us a Senior Content Designer on the Microsoft Power Pages Design Team. Power Pages is emerging to be one of the fast-growing capabilities of Power Platform for large organizations, education institutions, and governments around the world to quickly design and launch external data-centric websites.

Our team believes that product design only becomes great when language is straightforward, clear and designed to flow naturally from one concept to the next. That’s where you come in as a Senior Content Designer. It’s no stretch to say that your work – collaborating with Interaction Designers, User Researchers, Product Managers and Engineers, to craft simple, clear and innovative customer experiences – will have an immediate impact on the business.

You'll be joining a team that is incredibly collaborative and inclusive, and strategically uses design to rethink how people build websites today and tomorrow.

Cross-functional, full-stack product design teams

You'll be part of a product design team, studio, and organization that believes in the power of inclusion, diversity of ideas and people, work/life balance, and the sheer joy of solving hard problems. We're nurturing a collaborative culture where everyone can flourish, learn, and innovate—even through the most challenging times.

Our Content Designers apply their core design skills of content strategy, information architecture, interaction design fundamentals, and digital communication to deliver great product design. You'll collaboratively design and shape the entire user journey—making every step in the customer's workflow easy to understand and championing Microsoft's brand voice principles: crisp and clear, warm and approachable, and ready to lend a hand.

Best of all? Unlike other places, in the Business and Industry Copilot Studio, Content Designers work across their products from start to finish across strategy > structure > surface in partnership with their cross-functional teammates to land the most efficient and effective user experience.

The Company And The Team

Microsoft's mission: Empower every person and every organization on the planet to achieve more.

You may be collaborating with partner teams across regions, with different cultures and perspectives—something we think results in products that work better for everyone. Building a working understanding of Microsoft's whole product portfolio strengthens domain knowledge, and can save you time, effort—and even earn you vital support from other teams. Success here means questioning assumptions (or at least testing them!) and pushing beyond what's familiar. You'll explore, validate, test, iterate, and adapt experiences to drive customer usage and satisfaction. Some products and features ship fast and get fine-tuned over time, while others involve longer timeframes and multiple teams and decision makers. Regardless of cadence, you're a constant collaborator and your design input is critical to the product's success at every juncture. Our promise: We'll support you and set you up for success—and regularly remind you how much we value your unique contributions to business impact and the success of products and projects.

Responsibilities

Passionate about simplifying technology? Same.

Complexity brings out your curiosity. You're an experienced Content Designer who loves creating deceptively simple software—the kinds of experiences that feel efficient, effortless, and rewarding because you've sweated every detail and distilled every concept down to its purest, simplest form. You know the power of great information hierarchy, clear terminology, and navigation—and can speak to how carefully crafted UX flows can transform the customer journey from confusing to intuitively easy. Informing and evolving that journey with insights from research and data is second nature to you.

Yes, you know and love the cloud

While you love simple, your skillset is anything but. You've contributed to products as part of an interdisciplinary product design team in cloud, business, enterprise, or developer spaces. With a diverse skillset and loads of experience, you are confident in your approach and ability to find the next best action independently. You collaborate with ease (up/down/across), are adept at influencing using loads of optimism, a hunger for feedback, and a growth mindset.

Dropdown or radio buttons? UI text or tooltip?

Your communication chops are interaction specific. If you're thinking about words, you're also envisioning the interface elements that will make the best choice seem most obvious. You understand the concept of drilling down, reducing friction, and offering bits of guidance when—and only when—it's needed. You know the value of using and contributing to AI guidelines, design patterns and UI toolkits, and style guides to keep product teams aligned so content stays consistent, cohesive, and intentional.

Wordsmith? Oh please—You're a fundamental part of our product design team

Sure, you know that clear communication starts with language—and you can articulate anything, no matter how complex. But we're not about just adding language to a visual design—we're creating something remarkable, and your contributions are key! Your questions and critical thinking help to clarify goals so the entire design team can build an end-to-end experience as well as individual features and task flows that balance power and ease of use.

What To Expect From This Role

As a Content Designer on this product design team, you'll be:

• Contributing to a coherent vision and experience strategy.
• Working within design systems and aligning business, brand, naming, messaging, and design strategies using your expertise across the broad domain of customer communications inside or outside of Microsoft. People will seek you out for answers on Microsoft's brand voice, content style standards, terminology, common UI copy patterns, feature naming, and more.
• Collaborating with in and outside the design team to guide products from concept to launch. You'll plan, craft, and refine UX elements and in-product language – testing, validating and adapting for the next iteration. Some wins will come quickly, while others may feel like they take forever to land.
• Presenting ideas and concepts at all stages of the design process—research and analysis, personas, design concepts, usability testing—adapting presentations for different audiences.
• Driving terminology decision-making to bring an informed point of view, experience, and data/research. Communicates in a purposeful, concise, and conversational manner. Advises on how to embed key concepts, names, terms, and copy which are aligned with customers' intent and mental models.
• Ensuring our AI experiences meet Microsoft's Responsible AI criteria.

Qualifications

• Master’s Degree in Arts, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing OR Bachelor’s Degree in Arts, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism or related field AND 4+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing OR equivalent experience

Preferred Qualifications

• Demonstrated experience crafting product user interfaces across a range of platforms including desktop, cloud services, and mobile.
• A portfolio of work showing experience creating user-centered design solutions is a requirement for application. (Either upload your portfolio with your application or include a link to it on your resume or LinkedIn profile.)
• Your excellence in product content design and strategy gets the products you've worked on noticed and appreciated—and your senior skillset shows in your playbook of uniquely honed tools, approaches, and solutions.
• You're fluent in design and prototyping tools—Figma, Sketch, or similar—and interaction flows are a regular output of your solutions.
• Communication skills that extend to your relationships. You know building relationships both within and beyond your team is key for driving impact-oriented collaboration—and ultimately making a difference for customers.
• A growth mindset—there's always more to learn. Confidence and humility can coexist. You're quick to own mistakes (we all make them) and willing to reconsider and explore ideas.

If this sounds like you, give that product-savvy skillset of yours the global reach it deserves! Be sure to include your portfolio (or include a link) with at least three of your most relevant work samples.

Hashtags: #BICJobs; #BICStudios

The ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include but are not limited to specialized security screenings such as the Microsoft Cloud Background Check. For this position, you'll be required to pass the background check upon hire or transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.