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UX Writer

Millennium Trust Company Oak Lawn, IL
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Job description

Choose your next journey with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.

Don’t meet every single requirement? Here at Millennium, we believe there is NO “PERFECT” candidate and want to encourage applying even if all the requirements listed aren’t met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture

HOW YOU WILL SOAR:

The UX Writer plays a key role in translating often complex product information and workflows into engaging and intuitive user experiences. This involves creating clear and concise content for our digital platforms and communications related to our customer’s experience. This position will work closely with our product teams, Business Analysts, UX Designers/Writers and developers to solution for the best possible experience. We’re looking for a self-motivated and highly organized individual with the ability to multitask, collaborate and prioritize in a fast-paced and deadline-driven environment.

  • Understand and interpret product requirements, design decisions and elicit feedback across various audiences
  • Execute on content strategy for our consumer and institutional products in support of larger organizational goals and objectives.
  • Create clear and concise content while applying UX best practices, brand guidelines and accessibility standards
  • Ensure the content uses proper voice and tone
  • Collaborate with designers, product managers/owners, business analysts, developers, marketing and business stakeholders to create content that educates, motivates and empowers users
  • Provide content of varying fidelity to our product designers to facilitate iterative design
  • Produce documentation that facilitates publishing or content implementation, such as copy decks, messaging frameworks or content models
  • Author content in our publishing tools
  • Collaborate with the content strategy team to evolve our product style guide
  • Support our design system by providing content guidelines for components and patterns as needed
  • Create, review and revise content to support strategic CX initiatives to ensure the best possible customer experience
  • Other duties as assigned

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

  • Bachelor's Degree in Business, Accounting, Finance or related field
  • 1-3 years of applicable experience
  • Creating clear and concise content
  • Writing for multiple channels (website, apps, email, text message, etc.)
  • Writing microcopy
  • Authoring in content management systems
  • Collaborating with various teams

MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.

We have been recognized for our remarkable growth on lists such as Crain’s Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In’s 2023 Best Places to Work and Gallagher’s 2022 Best-In-Class Employer awards.

Salary range Not specified
Date posted 23rd May 2023
Commitment Full-Time
Place of work Springfield, IL
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