Collaborate with product, marketing, operations and legal teams to create content for product launches
Explain complicated product and policy concepts in simple, jargon-free language using company's voice
Manage multiple projects simultaneously while maintaining close attention to detail and meeting tight, frequently changing deadlines
Undertaking hands-on research to obtain often technical content from subject matter experts and engineers, translating it into clear, concise, structured documentation
Minimum Qualifications:
3+ years of professional writing experience (especially within help and support content, editorial quality assurance, online operations at a tech company, technical writing)
Preferred Qualifications:
Project management experience, with the ability to work through ambiguity and manage competing priorities
XML skills
Ability to work independently
Ability to interpret, analyze and evaluate given information relative to content techniques
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