Job description
Our client, a leader in financial and tax software, is seeking a talented senior-level Content Designer who is confident owning strategy and execution for in-product content. In this role, you’ll work on a team of content designers focused on customer and tax expert facing experiences. You’ll own content on specific product areas, but also help shape the end-to-end narrative.
6-Month Contract to Start Prefer San Diego or Mountain View, CA
Ideal candidate will:
- Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
- Collaborate with your creative team, and thrive in a focused, iterative design environment.
- Write spot-on content for every screen, choosing the right tone, structure, and voice.
- Value the balance of words to visual elements, content density, etc.
- Demonstrate your understanding of design strategy, data guidance, and research inputs.
- Show us how you’ve solved problems while also driving conversion and revenue.
What are the top 3 required skills? (important keywords in green)
- UX writing skills: 3-5 years experience as content designer or UX writer, working on consumer software products. Tools include Figma, or similar.
- Collaboration: Experience working closely with product designers, user research, engineering, analytics and other cross-functional stakeholders.
- Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.
Any nice-to-haves?
- Experience writing for tax, customer service, or other fintech product
- Experience with UX design and user research practices.
- Work Shift: 40 hours /week
Education/Experience:
- Bachelor’s degree or commensurate experience, 3-5 years industry experience
- Must submit writing samples or a portfolio with resume
Software/Apps: Figma, Sketch or similar; Google Docs, Sheets, Slides
