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Instructional Content Editor

National Restaurant Association Washington, DC
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Job description

The National Restaurant Association and National Restaurant Association Educational Foundation are proud to be part of a highly respected industry, providing hospitality, opportunity, and quality of life. And much like the industry we represent, we have a dynamic, diverse, and inclusive culture, grounded in trust, hospitality, collaboration and innovation. These are the core values that inspire our work, and what we are looking for in an Instructional Content Editor for our Training & Certification products.

The learning products offered by the National Restaurant Association reach nearly two million learners each year. Our ambition is to provide our global audience with innovative, engaging training and certifications across multiple platforms. We produce a wide variety of products across hospitality segments—from textbooks to custom online courses—through our ServSafe, ServSuccess, and AHLEI brands, among others. The portfolio is centered on digital offerings but includes a significant volume of print-based deliverables as well.

As the Instructional Content Editor, you will play an integral role as part of the editorial function and voice for our training and educational products, collaborating with Instructional Design, Creative Services, Media, and Product Development teams and others.

Ideal candidates bring a minimum of three years of experience editing for Educational, Training or Certification products, across print and online delivery, including setting the vision for quality and best practices. Must bring a thorough knowledge of The Chicago Manual Style (or professional style equivalent), and house style guides, strong copywriting skills and proven experience working with course authoring software. The role requires a highly thoughtful and confident communicator and collaborator, with outstanding attention to detail and project management skills. You will thrive in this role if you are energized by a fast-paced and fluid work environment, and bring an unflappable, can-do attitude.

The position may operate with hybrid flexibility out of our Chicago, Orlando or Lansing, MI offices.

The work you will do as part of our Editorial team will help impact our continued efforts to develop a strong industry workforce. We look forward to hearing from you!

We are proud to offer our team members comprehensive benefits, designed to support their financial, professional, and personal well-being. In addition to outstanding healthcare coverage (medical, dental and vision), competitive salaries, and generous vacation and leave time, we offer a matching 401(k) plan, a unique collection of corporate discounts and memberships, as well as programs to support career and skills development, including coaching, learning and tuition assistance, and so much more.

Responsibilities:

  • Ensure consistency, accuracy, and clarity in the application of the National Restaurant Association’s editorial style, standards, and brand positioning across all content
  • Assist Editorial Manager with ensuring clear and consistent language in all learning materials
  • Work with the content team to shape and develop the voice of the product to best serve its intended audience, ensuring consistency of features, terms, and overall language style
  • Develop strong relationships and a sense of trust with writers to ensure a dynamic flow exists between teams
  • Maintain working relationships with external authors
  • Follow style guides and editorial standards in both print and online materials, including media
  • Perform editorial duties - including editing for grammar, spelling, and sentence mechanics—for textbooks, online learning materials, and ancillaries
  • Ensure products maintain an appropriate and consistent reading level
  • Ensure diversity and inclusion in language, imagery, and overall product
  • Secure copyright permissions for content, as needed
  • Provide final reviews and approvals of learning materials

Requirements:

  • Bachelor’s Degree in English, Journalism, Communications, or Education
  • Proven experience following style guides and standards
  • Experience with content management and file organization systems
  • Excellent written and verbal communication skills
  • Ability to foster an open and supportive environment for providing and receiving feedback
  • Experience reviewing content within course authoring tools, preferably Storyline 360
  • Confidence in working flexibly, following processes, and meeting deadlines
  • Demonstrated ability to diplomatically communicate throughout review processes
  • Ability to bring projects to successful completion through political sensitivity
  • Highly effective time management, organizational, problem-solving and priority-setting skills
  • Experience working in a team-oriented, collaborative environment
  • Strong interpersonal, conflict management, and diplomacy skills. Ability to influence without authority
  • Proven ability to work as part of a team and to work independently; a self-initiator, versatile and assumes risk with responsibility
  • Possess strong work ethic and a high degree of integrity
  • Exceptional ability to work well under pressure, within a fast-paced and fluid environment
  • Flexible and resilient; responsive to change and lead as a change agent
  • Computer proficiency in Microsoft Office, including PowerPoint, Excel, and Word, as well as Adobe Acrobat. Ability to learn additional software platforms and programs as needed
  • Ability to travel, potentially several times a year

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, family, and medical leave, protected veteran status, or any other characteristic protected by law. We strongly encourage women, people of color, people with disabilities and veterans to apply for our job openings. This commitment supports our policy of developing and capitalizing on the abilities of all our team members, as well as selecting, developing, and promoting those who are best qualified. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary range Not specified
Date posted 1st February 2023
Commitment Full-Time
Place of work Orlando, FL
Additional information Chicago, IL | Lansing, MI | Hybrid
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