About Nava
Nava is a public benefit corporation, which means we have a social mission written into our founding charter. The people who work at Nava have a fiduciary duty to our stated mission: to improve access, effectiveness, and simplicity of government services.
As a professional services firm, we achieve our mission by partnering with government clients at the state and federal levels. We bill for our time, selling our expertise and problem-solving methodology to government clients who hire us to help improve their products and services so that their users and beneficiaries have a better experience.
These end-users — the humans who benefit from our work — are at the core of everything we do. They inspire and motivate us. Working with our government clients to align their goals with their beneficiary's needs enables them to better deliver on their mission and provides everyone at Nava opportunities to do meaningful, impactful work.
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Content Strategist to oversee and work on complex, long-term content projects that drive our mission forward.
In this role, you will work on small teams to drive the content strategy forward for programs that affect millions of Americans. You will assist your fellow designers in developing tools, processes, and policies to support effective user-centered communications. Your work will also include drafting, editing, managing, and distributing content. The content strategist role requires an individual comfortable with rapidly evolving, ambiguous situations who is able to adapt to changing tactical circumstances and chart a course through uncertainty.
You’ll bring us closer to the people we ultimately serve, and help set high standards for our teams in terms of simplicity, empathy, and accessibility.
You can work remotely, or work from one of Nava’s offices in DC and SF.
What you’ll do
What we’re looking for
In your application please provide a portfolio (or work samples) that illustrates your experience as a content designer or content strategist working on product teams.
**PLEASE ENSURE YOU EITHER REMOVE YOUR ACCESS PASSWORD TO YOUR PORTFOLIO OR PROVIDE ACCESS DETAILS. CANDIDATES WHO DO NOT FOLLOW THIS INSTRUCTION WILL NOT BE CONSIDERED**
Other requirements
Perks working with Nava
Location
You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:
If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request a reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.
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