Technical Writer

Technical Writer II Hybrid - 3 days onsite

Location: Bellevue, WA

No C2C, only W2 candidates

Primary Responsibilities:

• Partner with team leadership to determine process documentation and reporting needs, providing clear communication solutions.
• Engage with technical teams to understand tools, processes, and procedures and translate them into concise, engaging content.
• Develop a wide range of product content, including:
  • End-user reporting
  • Procedural work steps
  • Flow charts
  • Architecture diagrams
• Maintain product content to reflect evolving processes and business needs.
• Manage platforms like Confluence, SharePoint, Jira, and Microsoft Office Suite to ensure user-friendly access to content.
• Capture and report on program milestones and progress through status updates for leadership and executive management.
• Rationalize administrative workload to focus on decision-useful content.

Requirements:

• Bachelor's degree required.
• Minimum 3 years of relevant experience as a Technical Writer and content creator.
• Previous experience in finance and ERP-based technical writing is a significant plus.
• Proven ability to create and manage document repositories.
• Strong verbal and written communication skills to effectively convey technical information to non-technical stakeholders.
• Proficiency in managing content through platforms like Confluence, SharePoint, Jira, and Microsoft Office Suite.
• Demonstrated ability to distill complex concepts into clear narratives, diagrams, or other mediums.

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.