As a UX Manager, Content Strategy for Nordstrom, you are a servant leader at heart and a solid team player who sees collaboration as a key to your own success- when others win, you win.
You are adept at thinking holistically about content as part of a customer experience and shaping the information architecture of digital products and services.
You understand how to leverage the power of storytelling to present a compelling vision and content rationale to senior stakeholders in UX, Product Management, Engineering, Digital Merchandising, and Marketing.
And who are we? The Nordstrom UX content team offers an extension of world-class customer service by leading the charge to inform, guide and delight customers.
Guided by empathy, we create responsible and accessible content using curiosity, data and strategic thinking to address business needs and improve customer pain points. We think big while keeping an eye on the nuanced and iterate as needed.
A day in the life…
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Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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