As a UX Writer 2 at Nordstrom, you write concise, well-crafted UI content that adheres to a holistic, user-centered content strategy. In this role, you’ll collaborate with designers, researchers, content strategists and other key business stakeholders to write and test user-focused solutions for both customer-facing and internal tools for mobile, desktop, online, and in-store channels. You’ll help create innovative features and interactions that support shipping, pickup, and returns, maintaining Nordstrom’s high standard of customer care.
And who are we?
The Nordstrom UX content team offers an extension of world-class customer service by leading the charge to inform, guide and delight customers.
Guided by empathy, we create responsible and accessible content using curiosity, data and strategic thinking to address business needs and improve customer pain points. We think big while keeping an eye on the nuanced and iterate as needed.
**To be considered as a candidate, you must submit 1-2 work samples, as PDF files or portfolio site links, within the application. For work hosted on a private portfolio site, access credentials must also be provided**
A day in the life…
You own this if you have…
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Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2021 Nordstrom, Inc.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.