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User Experience Writer [68614]

Onward Search Wilton, CT
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Job description

Our Global Banking Client is looking for a UX Writer/Content Designer!

This is a 6-month Temp to Perm opportunity.

As a member of the Design and Customer Experience team, you’ll create UX content that guides and informs millions of customers using the Banking Mobile app or signing into the Bank's website. You’ll partner with product design, research, product and tech to build and deliver intuitive, human-centered experiences across our digital channels.

Responsibilities

  • Work with cross-functional partners to understand and align on project objectives, goals and requirements
  • Leverage user insights and data to inform and optimize content
  • Partner with designers to develop wireframes and iterative prototypes
  • Write, shape and deliver digital content (UI, product education, navigation, etc.)
  • Collaborate with content strategists to drive consistency across products and channels, leveraging voice, tone and brand standards
  • Adhere to content governance and approvals process for assigned programs

Qualification

  • Bachelor’s Degree (or higher), or the equivalent
  • Minimum of 5 years experience in UX writing, content design or other user-focused experiences
  • Excellent written and verbal communication skills
  • Experience working with brand and copy standards, including style, voice and tone
  • Experience working with cross-functional partners (designers, researchers, product managers, technical and legal/compliance) in an agile environment

If this sounds like you please apply!

Salary range Not specified
Date posted 1st September 2022
Commitment Contract
Place of work Chicago, IL
Additional information Hybrid
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