UX Writer

As a UX Writer, candidate will collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences. This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role. This role reports into the Head of UX content strategy.

Responsibilities:

• Working with content strategy, product designers and researchers, you will write and edit content for end-to-end journeys including screen flows, emails, error messages and promotional content.
• Ensure content complies with our ICG’s content guidelines and maintains platform-wide consistency.
• Help review content against the copy deck during QA testing.
• Write FAQ and self-service content.

Qualifications:

• Exceptional writing, communication, and presentation skills.
• Superior editing and proofreading skills, as well as demonstrable professional experience writing UX and marketing content for various platforms.
• The ability to help simplify user journeys by writing simple, clear and concise instructions to guide users through transaction flows.
• Experience developing content for emails, error messages and FAQs.
• A portfolio of relevant work including case studies and UX writing required for consideration.
• 4 to 6 years of UX writing experience required including 2-3 years of writing for Fintech or financial services.

Education:

Bachelor’s degree/University degree

UX certification preferred, but not required

Note: COVID-19 considerations: All individuals working on-site must be fully vaccinated against COVID-19

Pay Range: $60 - $70

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.