UX Content Designer

Title: UX Content Designer

The world of finance is full of jargon. The good news is that Pleo is not strictly a finance product. We’re used by thousands of people as a means to buy the stuff they need to do their job. The exchange of money for goods and services is a part of this. A more significant factor is knowing what you can buy, how to buy, and what to do once you’ve bought it.

It’s Pleo’s place to be clear and understandable. Sure, there are spaces to inject a bit of our brand voice – but not at the expense of clarity. Pleo is a means to an end; we get out of the way.

Naturally, most of our product strives for ultimate simplicity, but simplicity is complicated. Often we have to translate a complex business process into an easy interface – and in that interface, copy plays an integral role in its success. This is why our UX Content Designer position is in the design team, working hands-on with designers to figure out the solution.

The Role:

• A full-time writer in our small and mighty product engagement team – with lots of room for career growth as the discipline grows within our company
• Create clear, consistent, and impactful copy across all of our product interfaces
• Improve the writing capabilities of our Product Design team with processes, practices and education
• Take part in design reviews and give feedback and coaching when needed
• Make data-informed decisions around writing and its impact
• Collaborate with product managers, strategists, engineers, and researchers
• Educate the broader organisation, from sales to support, around proper product terminology
• Work with other writers from our Brand team to define and implement tone and voice standards
• Freedom to define your own approach for bringing great copy into our product and culture

Who are you?

• A fluent English speaker
• 2-3 years of experience in UX content design
• Experience working in product design and development
• A curiosity for how things work and a desire to make them better
• An eye for human-centric design and Content Design best practices
• Familiarity with customer research and content testing
• Interest in writing style and tone guidelines and facilitating workshops with other teams
• Have a portfolio showcasing content design work and its impact on user experiences and/or product-led growth

It's nerve-wracking writing for a writer. Please see any mistakes in this post as a deliberate tactic to trigger you.

Show Me The Benefits

• Get your own Pleo card, which means full autonomy and no out-of-pocket spending
• Catered lunch in our offices
• 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
• A €2500 annual flex benefits package (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay part of your MBA - completely up to you!)
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise on the family due to work
• Loads of weird and wonderful niche communities to join in the company

Why join us?

Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big.

So, in a nutshell, that's Pleo. Today we are a 800+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible and will fly you in for our amazing team camps ✈️

About Your Application

Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join