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Training Content Designer

Powur, PBC San Diego, CA
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Job description

As the first 100% cloud-based solar energy provider, Powur is the fastest growing national residential solar company. Earning a spot on the Inc 5000 list three years in a row, Powur is poised to continue to break records as we help homeowners choose clean, reliable energy and empower our sales professionals and installers to thrive in the solar industry leveraging our innovative platform. We attribute our growth directly to our team. We consistently hire dynamic, innovative and hard-working people who work tirelessly in support of our mission to accelerate the adoption of clean energy worldwide.

We are seeking an ambitious and adaptable individual to create engaging, dynamic, and polished instructional training content that will help take Powur’s Knowledge and Training content to the next level. The right candidate is experienced in content creation in multimedia format, with a close eye on detail and continuity, and well-rounded organization and communication skills. The right candidate is passionate about education and making things look extraordinary and has a strong drive for moving multiple projects forward. 

This is a remote role and you’ll work with the Director of Knowledge & Training, knowledge content owners, subject matter experts, project managers, and other key stakeholders across the company to organize and develop training and knowledge content. If you thrive in a fast-paced (like super fast-paced) and high-growth environment with people passionate about making a difference, you might be perfect for this role. 

Our culture is high-speed, innovative, collaborative, and dynamic. When you join Powur, you join a team of people who find a way to think and act like owners because every employee of Powur has an opportunity to participate in the company's ownership.

Job Responsibilities

  • Creating extraordinary training and knowledge-related content for solar sales professionals, partners, customers, and Powur employees
  • Building new training materials and updating existing content, sharing complex ideas with clarity, precision, and efficiency in various media formats that support the goals of the end-user
  • Design and develop training and certification courses and curriculums and create training materials such as workbooks, training manuals, and guides
  • Creating instructional content for presentations, certifications, and interactive instructional design initiatives 
  • Collaborate on instructional design and development in parallel with the creation of engaging and meaningful training presentations and video
  • Writing engaging and informative video scripts, and presentation scripts, and assisting in the creation of multimedia content for training and knowledge purposes
  • Partner with internal teams and individuals to develop training and knowledge materials to support cross-functional efforts
  • Writing knowledge base articles with information about our platform, products, and services offered, programs, events, and other training-related subjects
  • Writing user-guided content for Powur’s platform, including modals, tooltips, and other in-context features to help users navigate systems
  • Create and publish new knowledge articles and update existing articles
  • Assist in the creation and implementation of a customer-facing knowledge base
  • Communicate with subject matter experts and perform research on technical subjects to collect accurate and up-to-date information when necessary
  • Must be able to manage task lists and project timelines effectively and respond to and handle incoming requests while maintaining priorities
  • Must be able to work with different platforms including our platform, instructional design tools, knowledge base (Zendesk), and collaboration tools (monday.com)
  • Must have very strong attention to detail and proficiency in working with various technologies and platforms
  • Must have very strong editing skills to ensure all copy is accurate, clear, concise, grammatically correct, and appropriate for the intended audience.

Qualifications & Attributes: 

  • Bachelor’s degree from an accredited university in Business Management, Business Administration, Instructional Design, or a related field 
  • 2+ years of training, instructional design, content creation, or related experience
  • Experience writing copy meant to train, inform and educate audiences
  • Experience with training, knowledge, and learning & development related to sales or software
  • Experience in solar with a solid understanding of key solar processes is especially preferred
  • Experience creating exceptional multimedia content and presentations
  • Must be adept at writing long-form and short-form copy 
  • Demonstrated writing, formatting/editing, or graphic design skills
  • Demonstrated research and analytical skills
  • Excellent technical and business written communication skills
  • Excellent organizational and time management skills 
  • Ability to work independently and remotely
  • Interested in the solar industry and policy, and passionate about businesses that are accelerating the adoption of sustainable energy
  • Positive, fun, and winning attitude willing to get things done

Compensation & Benefits: 

  • Remote position
  • Salary: $60k -$80k - DOE
  • Stock Options Plan: Equity plan ownership in one of the fastest-growing national solar companies
  • Health Benefits: Medical, Dental &  Vision
  • 401 (k) plan

This position is available immediately. Interested candidates, please apply.

We are an Equal Employment Opportunity employer.

Salary range USD $60k to $80k annual
Date posted 25th May 2023
Commitment Full-Time
Place of work Remote (United States)
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