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UX Writer

Qapital New York City, NY
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Job description

About the Role

As a UX Writer, you will be instrumental in shaping the Qapital product experience by creating useful, meaningful text that helps users complete the task at hand. As a stellar writer, you will distill complex ideas into plainspoken, accessible language to shape experiences that are clear, delightful, and meaningful. You set the vision for content and drive cohesive product narratives across the Qapital app and website. 

You'll work with people all across Qapital, including product designers, researchers, product managers, engineers, marketing and customer operations. You'll get behind the scenes of our customer-base and use data to inform content choices. You'll provide content recommendations that include the right words along with complementary data and images.

In this role, you will:

  • Understand our users’ needs and write clear, concise user-interface text for the Qapital app and website to anticipate them.
  • Act as a subject matter expert and point of contact for user experience writing.
  • Drive a vision for product content across all Qapital’s products. Ensure that Qapital has cohesive product narratives and tone of voice across all touch points within the product (and work with marketing and operations on touch points outside the product).
  • Collaborate with designers, researchers, product managers, and engineers to build the best user experience possible.  
  • Develop concepts for early stage products. 
  • Help Qapital improve writing tools and processes.

Skills and Requirements

  • 3+ years of experience writing user-interface text for apps and/or digital devices (preferably for the U.S. market).
  • Fluent verbal and written American English communication skills.
  • Working knowledge of the design process and experience with style guides.
  • You have a portfolio that demonstrates your stellar work.
  • Ability to work across an international organization. (Swedish is not a requirement)

About Qapital

Qapital is a new kind of banking experience that empowers people to maximize their happiness by saving, spending, and investing with their goals in mind. By blending behavioral science with technology, Qapital provides people with the tools they need to make managing money easy and fun. Qapital has over 2 million users and 100K+ 5-star ratings. It’s been named “Most Innovative App of the Year” by Google and “Best App for Savings” by Apple.

Salary range Not specified
Date posted 27th March 2021
Commitment Full-Time
Place of work Remote (anywhere)
Additional information
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