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Content Manager

Qualtrics Seattle, WA
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Job description

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

The Proposals Team at Qualtrics is looking for a part-time Content Manager ready to jump start their career into the Content Management/Library Science field by helping us curate and maintain our proposals content library. If you’re a junior college student looking to gain experience in library and information management in a fast-paced, corporate tech environment, Qualtrics could be the place for you. 

The Expectation for Success:

A successful candidate will have demonstrated writing, editing, and organizational skills. You’ll be a superb communicator and multi-tasker, comfortable working on projects solo or in a collaborative setting with stakeholders from across the company (and the globe!). We expect you to come in and learn something new every day. This experience will build a strong foundation to learn and build skills to support a growing, evolving company in a fast-paced environment. 

A Day in the Life:

The Qualtrics proposal library contains over 10,000 digital assets that range in topic, scope, and length. You’ll work closely with our Content Manager to maintain and improve the library in order to further Qualtrics’ business goals. The Content Management intern will:

  • Review current library content for technical accuracy, relevance, business value, and/or formatting updates
  • Collaborate with Qualtrics’ subject matter experts to update outdated content
  • Gain a strategic understanding of RFP (requests for proposal) responses and the pre-sales process for a variety of sectors and industries
  • Review completed RFPs for new library content to fill knowledge gaps 
  • Develop enablement materials for the content library and our content management system 
  • Learn how to develop and maintain compelling, persuasive RFP content
  • Gain the ability to implement Qualtrics brand messaging, including tone, style, and theme, within all responses
  • Get certified on Qualtrics’ Experience Management platforms
  • Weekly 1:1s with your mentor
  • Check-ins with Intern Managers 3x throughout the internship 
  • Professional development sessions

#wayup

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Salary range Not specified
Date posted 15th May 2023
Commitment Part-Time
Place of work Raleigh, NC
Additional information Hybrid
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