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Senior UX Writer

QuillBot Chicago, IL
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Job description

QuillBot is an AI ed-tech writing platform with over 25 million monthly active users that provides students, attorneys, educators, ELLs, and bloggers with free online writing and research tools to help them become more effective, productive, and confident writers. Founded on the belief that learning and applying the knowledge of how to write is empowering, the QuillBot team seeks to automate the more time-consuming aspects of writing, allowing users to focus on their craft. Whether you’re writing essays, social media posts, or emails, QuillBot has your back. It has an array of productivity-enhancing tools that are already changing the way the world writes.

Ideal Candidate

  • 4 to 7 years of experience in a UX writer role, ideally as part of a product design team.
  • Expertise in content strategy, information architecture, and writing UI text and microcopy for products.
  • Demonstrated experience in defining and managing the personality, tone, voice, and other aspects of a product's content principles.
  • Collaborate with designers and other team members to quickly simplify sophisticated information for non-technical audiences.
  • Comfort with ambiguity as we scale our team and processes.
  • Inquisitiveness; the ability to ask specific questions to learn more information.
  • Capacity to work autonomously with a high degree of ownership.
  • Ability to thrive in a fast-paced startup environment.
  • Experience with workflow-driven B2C SaaS products.
  • Experience working with cross-functional and international teams.

Job Responsibilities

  • Lead the creation of standards and streamline processes to make sure our in-app language adheres to industry best practices and QuillBot’s design and writing standards.
  • Partner with UX researchers to test content and propose additional research to evaluate content.
  • Collaborate with other content writers to drive consistency across products leveraging voice, tone, and brand standards.
  • Partner with members of the design, product, and marketing teams to support new product and feature launches.
  • Participate in user research sessions, sprints, and workshops
  • Apply data and user research to design decisions.
  • Receive and incorporate design feedback.
  • Prioritize multiple projects simultaneously.
  • Navigate technical constraints and considerations with an engineering team
  • Coach and mentor junior UX writers and colleagues on UX writing.
Salary range Not specified
Date posted 11th November 2022
Commitment Full-Time
Place of work Remote (United States)
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