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Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

What is the Opportunity?

As a content designer on our team, you will have the opportunity to shape the conversations we conduct through each of our digital products. To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message.

You’ll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You’ll make sure that every experience – from overtly promotional to purely transactional – embodies its core value as our clients move through and engage with it. In short: you’ll use content to connect what our digital products can do with what truly matters to our clients.

What will you do?

Content Strategy

  • Create strategies for using content to support our clients' needs for information and understanding in the digital products we design.
  • Facilitate collaborative design activities and ideation sessions and collaborative work activities.
  • Articulate the rationale behind a content strategy and provides design advice or guidance to other product team members.
  • Provide practical direction to the larger design team on RBC’s Content Design communications standards, tools, channels and processes.

Content Creation

  • Create client-focused textual content ensuring that it supports RBC's design principles and the team’s design and product strategies, including labels, explanatory text, hidden or alternative text, metadata, and support content internal to a digital product, as well as external (go-to-market) content.
  • Partner with peers to shape or develop other (non-textual) content: iconography, information graphics, imagery, and data.
  • Apply the principles of Inclusive Design in content design and creation.
  • Collaborate with Legal, Compliance, and Regulatory teams to ensure that our digital conversations satisfy our legal and regulatory responsibilities.

What do you need to succeed?

Must Haves

  • 4+ years experience as a Content Designer with an extensive portfolio
  • Experience with Figma, JIRA and Confluence
  • Minimum 4 years experience working in an agile environment.
  • Excellent presentation skills.

Nice-to-Haves

  • FI/Banking experience is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

  • You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise
  • You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader
  • You’ll be part of a team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve
  • Work/life balance is important to us; you will be part of a company that values your time

Application Deadline: 2023-02-03 08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking action to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.​​​​​​​

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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RBC Wealth Management
Visit website Toronto, CA
RBC Wealth Management provides trusted advice and wealth management solutions to individuals, families and institutions.
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