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We are one of the largest SaaS software companies in Brazil. We developed a 100% Brazilian digital marketing and sales automation platform.

We have challenges of national expansion (where we are leaders) and international penetration in Latin America and Europe. We serve 25,000+ clients of all sizes in +20 countries and Design is the main strategy to make our clients' products and work more productive, simpler and guaranteeing results;

The +650 people on our team (RDoers, as we call it here) have voted us 7 times one of the best companies to work for in the country and gave us 4.5 stars on Glassdoor .

Our culture:

Launched in 2014, our Culture Code 'tangles' in attitudes and practices the culture we live every day in RD and is divided into 6 values:

  • A-team: we hire for talent, attitude and values, we develop the rest;
  • Excellence: we deliver with a high level of quality, less is more;
  • Lean: we create agilely and we improve incrementally;
  • Out-teach: we promote continuous learning and share what we know;
  • Data-Driven: We prove our hypotheses using data, both quantitative and qualitative;
  • Customer First: We believe in our customer's success, and we work for it.

Your challenge on the team:

Our design chapter's mission is:

"Valuing people's time so that they become more productive and realize their full potential."

Customer success is something we constantly strive for, which is why our mission is to empower small and medium business heroes and heroines that make the economy grow. We want to transform marketing and sales management by offering a tool that values ​​each person's time and productivity so that they can invest in growing their business. 

As UX Writer you will be part of a complete Design Ops team with specialists in research, illustration, visual and interaction, in addition to working with other designers allocated in the squads, there are more than 20 people, super team, eh?

The people on the Design team at RD Station are empowered to experiment and apply different methodologies throughout each initiative. We believe in and encourage you to take the lead in your role in the Chapter.

Its role will be to simplify the complexity of the product for the user, facilitating understanding and communication through the improvement of texts and tone of voice in RD Station products. It will contribute to the design process to deeply understand the needs of our users and will be responsible for acting on the standardization and education of our communication guidelines between different areas, 

Profile the team is looking for:

  • Previous experience in UX Writer position in digital product design teams;
  • Mastery of the principles of writing, tone of voice and information architecture consistently applied to digital products;
  • Knowledge of different approaches within the stages of the product design and development process.

Features that add up to points…

  • Knowledge and practices of tests and experiments focused on text in digital products;
  • Experience in analyzing usability metrics, writing debts, product and/or business;
  • Experience with agile delivery methodologies, Scrum or Kanban;
  • English or Spanish from intermediate level (speaking, reading and writing);
  • Being (or wanting to become) an active person in the community, who shares knowledge inside and outside the company through events, articles, mentorships, volunteer initiatives, open source projects, etc.

Its main deliveries:

  • Apply Information Architecture concepts and text improvements in RD Station products; 
  • Participate in surveys, interviews with users, create scripts for validation of writing, terms and concepts;
  • Alignment with the Product, Product Marketing and Support teams, ensuring that communication is standardized inside and outside the RD;
  • Follow our Design principles : seek the essence, challenge the status quo and attract for authenticity.

Our main deliveries:

  • Promote a respectful and plural environment , living our values ​​and code of conduct;
  • Boost your development through training actions, feedbacks and 1:1s;
  • Offer challenges at all stages of your journey in DR, through our purpose and big dream;
  • Deliver a benefits package that goes far beyond salary ( see full list here ).

Workplace: 

We believe in the autonomy and freedom of our team, that's why here at RD you can choose the work format that best suits your moment:

  • 100% remote from anywhere in the world, even after the pandemic;
  • At our headquarters in Florianópolis/SC, next to the Shopping and 15 minutes from the beach;
  • Hybrid performance between face-to-face and remote, according to your needs.

Still in doubt if this challenge is for you? So see what our Design team is sharing about our challenges over there on Medium .

We are committed to building a diverse work environment. All applications made will be considered without distinction of race, ethnicity, religion, gender identity, sexual orientation, national origin, disability or age.

Interested? Apply for this role Apply
RD Station
Visit website Florianópolis, BR
To empower the heroes and scale-ups that grow the economy
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