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Senior UX Writer

RecargaPay São Paulo, BR
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Job description

You will be responsible for the culture of UX Writing in the team, showing the need for content for all squads. You will build and validate texts for the RecargaPay application, transactional e-mails and other communications; propose improvements in processes and user experience.

In addition, you will be responsible for putting into practice the strategies and business vision in attractive, efficient and highly usable projects.

You will work in:

  • Building, reviewing and validating texts of the RecargaPay application in order to improve the user experience, based on the product strategy;
  • Constant proposal of improvements in the application's texts, website, landing pages and transactional communication, focusing on offering the best experience for the user;
  • Construction and application of the writing guide;
  • Cloze test: development, application and data analysis;
  • Research: conducting, documenting, analyzing, and presenting the results of surveys, interviews, and tests;
  • Expansion of the UX Writing culture in the UX team;
  • Interface elements and components: naming, labeling and exemplifying.
  • Documentation of the creation process, as well as explaining the expectations around the proposals;
  • Creation and mapping of the user journey;
  • Identification of points for improvement in the application and forwarding to the responsible areas and areas of interest;
  • Conducting dynamics: using the methods and tools you consider appropriate, you will conduct dynamics to map the needs of the product.

You will also be responsible for:

  • Interconnecting communication between the interested areas of the performance projects and managing delivery expectations;
  • Prioritize actions and maximize delivery efficiency;
  • Integrating, empowering and evolving other UX Writers and Product Designers;
  • Cooperate with the team so that the directions have the assertiveness and are made in a critical and constructive manner.

Requirements

  • UX Writing experience;
  • Experience in design - Indispensable;
  • Clear communication - Indispensable;
  • Organization - Indispensable;
  • Mastery of the Portuguese language, both verbal and written, is indispensable;
  • Experience with A/B Test - Desirable;
  • Solid experience in creating digital content;
  • Working knowledge of design methodologies;
  • Strong ability to work in teams;
  • Experience in research;
  • Experience in facilitation;
  • Leadership spirit and being a leader yourself;
  • Seeing value in iterative design approach;
  • Sense of responsibility for the solution: ensure the user's points of view are relevant so that they are also relevant to the teams involved;
  • Appreciation of the culture of trust and transparency, and supporting and disseminating it.
  • Openness to new ideas and ability to understand UX design, strategy and testing;
  • Proactivity and motivation to solve problems through design.

Benefits

  • Medical and dental assistance - You don't have to worry about co-participation fees. Here, our RecargaPayers have access to excellent hospitals throughout Brazil, without worrying about discounts at the end of the month.
  • Life insurance - Because we know that your life is worth a lot.
  • Flexible Meal voucher - What does it mean? You can choose how you want to spend your $$ in Lunch, Market, Pharmacy, Courses, Mobility, Education ... yes, lots of possibilities.
  • TotalPass - Healthy mind, healthy body.
  • Money in your RecargaPay Wallet monthly - To pay for that one bill and still have cashback. And especially to tell us how we can improve even more.
  • Up to 70% discount on English courses - Why not be trilingual?
  • Discount in Universities for Undergraduate, Graduate and MBA courses - Knowledge is never too much, is it?
  • No Dress Code - Here you can be YOU!

Diversity and Authenticity at RecargaPay

We are a company formed by dream-makers. That challenges the status quo, the market, and the “always been like this” thing. That proposes the new, the different, that will, in fact, make a difference.

And we are doing it all because we are diverse. We are women, men and non-binaries, LGBTQIA + and heterosexuals, trans, cis and fluid gender. White, black, yellow and multicolored. Young, mature, with and without disabilities. And without defined patterns.

We are authentic. We are talented. Authenticity is what moves us.

That's why here at RecargaPay you are free to be who you are, every single day.

The use of your Data

The candidate, when sending the curriculum with personal and professional data to participate in RecargaPay's recruitment and selection process, is aware that the data will be used for the necessary analysis and validations throughout the recruitment process and for hiring, if necessary, as well as authorizes RecargaPay to share the curriculum data with other companies in the RecargaPay group in case opportunities arise in line with the candidate's profile.

In compliance with Law 13.709 / 18, LGPD - General Data Protection Law, the candidate may ask for the updating, rectification and modification of his information during the recruitment and selection process, or, still, request the non-use of the data under the terms applicable law.

Salary range Not specified
Date posted 11th January 2023
Commitment Full-Time
Place of work Remote (Brazil)
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