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As a Senior Technical Writer reporting to our Senior Director of Product Management, you will work closely with Product and Engineering teams to create in-depth technical documentation for Recharge’s solutions and emerging products. You will be supporting existing product/process documentation as well as documenting new features and applications that arise. The documentation created will be made available to support our customer base and partners from a technical standpoint. 

 What you’ll do

  • Live by and champion our values: #day-one, #ownership, #empathy, #humility.
  • Develop and deliver high quality, user-friendly documentation for customers, partners and internal consumers.
  • Collaborate and communicate with Engineering, Customer Success, Product, and other internal teams to gather and research relevant information to enable successful documentation.
  • Track and lead project efforts: reviewing, editing and updating new and existing API documentation to validate for accuracy, clarity, consistency, and overall quality.
  • Worked with distributed, dynamic, agile software engineering teams.
  • Be a technical leader that drives project processes and technical projects to meet time-sensitive deadlines.
  • Maintain continuous training on the Recharge platform and new features.

What you’ll bring

  • 2-5 years of experience in a technical writing role within a SaaS or eCommerce organization
  • Recent, relevant experience writing API documentation and familiarity with SaaS
  • Strong working knowledge of documentation tools
  • Ability to communicate clearly in writing to both technical and non-technical people
  • Strong verbal communication skills to be able to excel in working cross-functionally
  • Ability and desire to work in a fast-paced environment 
  • Desire to work remotely and make an impact at a start-up
  • Bachelor’s degree or equivalent in related field

Who we are

Since 2014, Recharge has helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, Recharge powers billions of dollars in annual processing for nearly 35 million consumers. Our remote-first team of 300+ is building the future of subscription commerce. Come join us on our mission to connect and empower the world through payments. 

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

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Recharge Payments
Visit website Santa Monica, CA
Seamless subscription commerce. We turn transactions into relationships.
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