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The Content Manager role reports to the Senior Content and Copywriting Manager. You will manage a team of 2 content execs. This role manages the strategy and planning of content for products, campaigns and initiatives, and oversees the delivery of that content, accountable for project timings, coordination of our content agencies and performance management.

Key Role Responsibilities:

Accountability:

  • Planning and strategy - The delivery of innovative, strategic cross-channel content solutions, either to brief or where we've spotted an opportunity for content through our customer journey
  • Briefing - of content requirements to our agency partners and in-house copywriting team
  • Project timings - working with our agencies and internal production team to deliver content to an agreed timeline
  • Channel partner support (online, CRM, retail, social) - helping create and amplify channel-appropriate content solutions
  • Account management - including the client (category/manufacturer) feedback and approvals
  • Performance management - delivering weekly and post-campaign analytic reports
  • Financial management - working with our commercial partners to deliver supplier-funding requests

Leadership & People Management:

  • Management of two content executives
  • Relationship management of key internal stakeholders and external agencies
  • Ongoing development of processes and software

Key Skills, Qualifications & Experience:

  • Ability to mentor and train others
  • Extensive experience in production management, developing and managing content strategies & managing content teams
  • Experience working within the retail industry
  • Must be able to form good working relationships with clients and have stakeholder management skills
  • Must be able to work autonomously and as part of a team
  • Fantastic working knowledge of production tools, CMS
  • Great understanding of how to develop content to suit all channels
  • Ability to write coherent strategy documents and principles

We're one team and we celebrate all the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits including:

  • Competitive pension scheme
  • Access to a discretionary company bonus scheme
  • Life Assurance
  • Staff discounts and offers
  • Employee assistance programme
  • Cycle to work scheme
  • Hybrid working; arrangements will depend on your role and business requirements. You could be working from our primary Currys Campus at Waterloo (WeWork), meeting & collaborating at Currys regional workspaces or working from home

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

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