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Senior Content UX Writer/Design Strategist

Crafting short in-app copy is as difficult as writing long paragraphs of body text. For a 2 or 3-word phrase to successfully guide users, it must be universally understood and consistent with the brand voice.

We want to hear from you. We’re looking for a skilled UX Copywriter to craft and refine native app copy to help our users efficiently navigate to their desired outcomes.


You'll be working in a small, agile team crafting micro-copy. You'll help designers and engineers create an intuitive app.

You understand that the bits of copy no one notices are the most meaningful. This includes tips, pop-ups, instructions and welcome messages: all the tiny touches which make the difference between a delightful or frustrating experience.

This role reports to our Senior UX/UI collaborating with our Product Development and Marketing teams



  • Writing in-app micro-copy to onboard and guide user behaviors
  • Supporting the creation of end-to-end user journeys and goals
  • Analyze the performance of in-app copy
  • Collaborating with graphic designers to combine copy with visual media
  • Learning about app capabilities to communicate best practice


  • A passion for crafting high-quality micro-copy for mobile apps
  • An iterative approach to writing
  • Experience testing and measuring the performance of micro-copy
  • Interpreting data to guide decisions
  • Excellent attention to detail
  • Able to understand and communicate complex app capabilities
  • Strong written and verbal communication skills
  • Inquisitive and methodical approach


  • A keen eye for detail and appreciation of good design
  • Knowledge of both iOS/android standards
  • 5-8 years of native copywriting and samples of work to share
  • Google Drive documents


  • Bachelor’s degree or higher
  • Experience in developing in-app micro-copy

ABOUT ReturnQueen

At ReturnQueen we are relentlessly looking for opportunities to enhance our truly unique app. Our users view all their online purchases in one place and our Return Service picks up, processes and sends back your online shopping returns. We look to solve the biggest pain points in the shopping cycle including printing labels, packaging items, waiting in lines, driving to the post office or a return center and handling receipts. We are a start-up organization and work in a fast-paced environment. Priorities can change and we pivot easily with those changes

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Visit website Ramsey, NJ
You do the shopping. We do the returning.
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