UX Writer

The UX Writer is responsible for providing strategic and tactical UX support to the client’s product development team. If you are a UX professional who enjoys working on large-scale projects and developing relationships with many stakeholders, this position is for you! 

Duties and Responsibilities:

• Develop UX strategy and technology roadmaps for software applications design and development across multiple platforms and products
• Provide recommendations on cost, timeline, and philosophy to determine the appropriate design or research methodology to apply to an outstanding research question
• Provide consultation, design input and feedback for application development and design reviews across multiple organizations and architectures
• Communicate strategy and technology roadmaps to executive staff, industry partners and customers; leverage recognized technical and business expertise to influence, guide, and shape business strategy and decision-making at executive management levels
• Provide innovative solutions to complex and critically sensitive issues affecting multiple disciplines and work groups
• Determine and pursue courses of action essential in accomplishing business objectives
• Integrate advanced technology, theories or techniques that have a significant continued impact across disciplines and business units
• Serve as a knowledge base on specific projects or programs
• Provide mentoring and guidance to junior-level designers/researchers/developers
• Perform other duties as needed 

Job Requirements

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in Computer Science, Systems Engineering, Information Systems or a related field
• 12-15 years of experience in a UX design/research role
• Experience in software development
• Experience conducting usability testing, stakeholder collaboration and use of multiple research methods   

Qualifications:   

• Excellent communication and interpersonal skills for clear, inclusive, and collaborative feedback
• Working knowledge of different design tools e.g., Figma
• Self-organized, with the ability to work with several scrum-teams
• Driving collaboration across multiple teams in different time zones
• Demonstrated strong ability to remotely work well within a team environment, or independently; strong interpersonal and teamwork skills; ability to work and interact effectively with team members from other disciplines, cultures, and organizations
• Ability to take initiative to ask questions, ask for help, or provide updates, without reluctance
• Ability to meet the eligibility requirements for working in the US without RLA sponsorship for employment visa status
• Strong computer skills that include proficiency with MS Office (Word, Outlook, Excel, PowerPoint, and Visio), Teams and SharePoint 

Language Skills

• Ability to read, write, and speak English proficiently 

Physical Demands:  

• While performing the duties of this job, the employee is regularly required to talk or hear. 
• Frequently required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• At times, may require more than 40 hours per week to perform the duties of the position.

Work Environment: 

• The position typically operates in a standard office environment.
• This role may use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.