Job description
What will you do?
- Work with cross-functional teams to translate business objectives into human-centered digital experiences
- Create information architecture frameworks, high-level wireframes, taxonomies and user journey maps to illustrate innovative approaches and production-ready solutions
- Perform heuristic evaluations, content audits, or competitive analyses of existing content experiences to identify areas of potential improvement
- Create journey maps and adapt content to different user segments and intents
- Help develop a content strategy, content design and wider UX strategy
- Work with SEO lead to drive traffic and engagement and meet SEO KPIs
- Develop user stories and use them effectively in business cases to communicate new features or experiences
- Attend global web presentations to deploy global content, work with local teams to localize updates
- Interpret both qualitative and quantitative data and use it to make sound, data-driven decisions
- Create content that follows all guidelines, including UX, SEO, accessibility, design system, localization, and legal
- Monitor net satisfaction score and work with internal teams to achieve web satisfaction improvements
- Meet regularly with internal stakeholders and identify opportunities to improve web metrics and conversion through content creation and UX improvements
- Support customer research and multivariate testing to make data-driven recommendations for improving the web experience
What qualifications will make you successful?
- 3 years of content strategy, content design, UX design, UX writing, or similar experience
- Bachelor’s degree in communications, marketing, journalism, design, or related field
- Knowledge of digital marketing ecosystem and strategies
- Understanding of design principles and how content fits into overall user experience, with proven ability to map content to user intent and adapt UX end-to-end processes to the needs of a given project
- Excellent writing, editing, and proofreading skills
- Knowledge of multivariate testing, user testing, and analytics
- Experience working with web content management systems
- Excellent research, analytical and problem-solving skills
- Excellent written and spoken English, knowledge of French a plus
- Ability to present ideas succinctly and clearly and to communicate with and influence at all levels
- Ability to learn quickly and to respond positively in an ambiguous, fast-paced environment
What's in it for me?
- We are looking for a digitally astute content designer to join our dynamic digital customer relationship team.
- You will be part of a talented team responsible for the maintenance, growth and satisfaction of our web properties.
- The content designer will use strong analytical skills and content design principles to ensure both user goals and business objectives are met.
- You will be an unrelenting advocate for creating user-centered experiences while balancing business and user needs.
Who will you report to?
- Web & Digital Marketing Senior Manager for Marketing
Let us learn about you! Apply today.
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
- €25.7bn global revenue
- 137 000+ employees in 100+ countries
- 45% of revenue from IoT
- 5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Salary range
Not specified
Date posted
5th May 2022
Commitment
Full-Time
Place of work
Boston, MA
Additional information
Nashville, TN | Mexico, MX | Mississauga, CA | Raleigh, NC