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  • Job title: Content Strategist
  • Duration: 12 Months
  • Pay Range: $55 to $63 on W2

A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.

  • A passion for travel and for our mission.
  • A portfolio of work that demonstrates your skills. We're especially interested in seeing examples of work you've done for Android and iOS apps, and if you have experience working in a platform or two-sided marketplace, it's a definite plus!.
  • Develop skills in writing content for digital products, including Web and app UIs, conversational experiences, and related documentation.
  • Develop an understanding of the impacts and dependencies of content decisions across product flows and systems.
  • Understand how brand voice and tone manifest in product content.
  • Develop an understanding of how insights from research can inform content strategy decisions.
  • With guidance, explore themes based on user needs, wants, and problems.
  • Give, receive, and respond constructively to feedback.
  • Consider the project’s metrics, as well as previous test data and user feedback, when crafting or proposing new content.
  • You will discover opportunities to test content (A/B, usability, etc.) and participate in user studies. Develop an understanding of accessibility, inclusion, readability, and translation standards. With guidance, structure product content in appropriate formats for the user's needs and business problems.

Education:

  • Bachelor’s degree in a related field;
  • Equivalent related professional experience in core skills such as UX writing, content audits and analysis, content mapping and modeling, content planning and sourcing, information architecture, and storytelling. (This is not a content marketing role.)

Technical skills:

  • Shows an awareness of the fundamentals of some of these core UX design skills including UX writing, content audits and analysis, content mapping and modeling, content planning and sourcing, information architecture techniques (e.g., taxonomy, ontology), facilitation, and storytelling.
  • Understanding of human-centered design (HCD) practices.

Our mission is to power global travel for everyone, everywhere.

The Experience Design organization (XD) is our global, cross-disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all our travelers, partners, and agents. 

We’re looking for a motivated Content Designer I to help us envision and deliver delightful customer experiences for travelers booking hotels and vacation rentals.

We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment.

Interested? Apply for this role USD $55-63 daily Apply
Spectraforce Technologies
Visit website Raleigh, NC
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