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UX Writer PL

Squadra Digital Belo Horizonte, BR
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Job description

We create successful digital businesses through a deep dive into the customer experience and with agile deliveries throughout the process of creating and evolving digital services and products.

We are passionate about technology and good experiences, energized by change, and driven by people. 

Are you ready to be part of our digital ecosystem? Come be Squader!

What you will do:

  • Survey of requirements with customers;
  • Creation of macro flowcharts with the client;
  • Understand the needs and pains of the client and propose solutions;
  • Create, understand and adapt conversational flows on the Figma platform;
  • Facilitate dynamics with the client;
  • Tagging conversation flows to create curation reports;
  • Interact with the development team in search of a viable solution;
  • AI training (NLP) of chatbots.

What do you need:

  • Development of flows and mental maps with accurate logic;
  • Verbal communication and presentations;
  • Clear and objective written communication;
  • Experience with chatbots;
  • Knowledge of Blip platform or similar platform;
  • Creation of texts;
  • Basic knowledge about systems and APIs;

Differentials:

  • Advanced Spanish;
  • Advanced English;

Our vacancies are worked with the purpose of promoting diversity and inclusion, be it gender, age, race, ethnicity, people with disabilities, religion and LGBTQIA+.

To have a positive and evolutionary journey:

  • Care for physical health: Medical Assistance
  • Your mental health is also essential: Partnership with PlenaVi for individual psychotherapy consultations;
  • Eating well makes a difference: Meal vouchers or meals;
  • Work from wherever you want: Home Office Assistance;
  • Exercises are essential for everyday well-being: Gympass;
  • Extended Paternity and Maternity Leave;
  • Flexible working hours: 40 hours a week, from Monday to Friday, aligned with the project and team;
  • Develop yourself further: Assistance with certification, partnership with educational institutions and language schools;
  • Day off in the birthday month;
  • Enjoy your free time: benefits club with several partnerships and exclusive discounts in the well-being, education, languages, gastronomy, services and products segments;
  • SQ MATCH: Our talent referral program that you are rewarded for each referral you hire;
  • Participation in internal communities: support on the journey, exchange of experiences, study groups and learning trails;
  • Annual Profit Sharing: According to the achievement of the company's results
  • One-to-one: Alignment of career expectations and objectives, a moment of exchange, a safe place;
  • Interaction between employees: Periodic internal events;

Why be a Squader?

  • We are global:  you will work on renowned projects and clients with global impact. We already have projects in the US, Canada and South Africa and in 2021 we opened a business unit in Portugal.
  • An environment conducive to evolution:  we build a collaborative environment, with a lot of learning that values ​​the training and development of people.
  • Constant growth:  we want to be one of the top 5 digital consultancies in Brazil. We are always growing and we are building a strong team that will reach 1000 Squaders in 2022. 
  • Career paths:  your professional journey will be built along with present leadership, with the possibility of moving between projects, roles and business units of the SQUADRA ecosystem.
  • Without borders:  work from anywhere in Brazil and the world, with flexible hours and autonomy. Our work model is remote! 
  • People care:  our core is digital, but none of this would be possible without our people. Therefore, our focus is to create a positive, memorable and humanized journey for our Squaders.
Salary range Not specified
Date posted 11th January 2023
Commitment Full-Time
Place of work Remote (Brazil)
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