Syncron was founded on the idea that after-sales service acts as a significant source of competitive differentiation, revenue, profits, and customer loyalty. Today Syncron provides world-class cloud-based solutions that enable leading manufacturing companies to optimize after-sales performance and support the transformation from operating a break-fix service business model to a subscription-based uptime service model.
Syncron’s solutions are leading in their niche in after-sales and are predominately sold to large multinational corporations in the manufacturing industry.
We are looking for an experienced UX Writer to join Syncron in its mission towards becoming market leaders in our industry, where we make enterprise solutions for some of the biggest names in the manufacturing sector. As Senior User Experience Writer, you will help our Product Teams to ensure we develop and deliver the best possible value to our customers and end-users. Daily, you will be collaborating with our global team of Designers, Researchers, Product Managers, and internal customer stakeholders located in Sweden, India, Poland, the US, and other regions.
Your work will span the entire development cycle and help the product teams write concise and user-friendly content. You will be engaged in initiatives that are aimed to help explain our products and changes we make to our users, who are experts in their fields. You will learn about them from the research you will conduct with our Research Team and advocate for the solution that fits them best when the Product Team creates the solution. You will educate Syncron Product teams about writing to be understood and not overwhelm our users.
In the future, we see that there will be a possibility to take a management position within Content Team.
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