UX Writer

TEKsystems Hanover, MD
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Job description

One of TEKsystems largest financial services clients is looking to hire a Content Designer to join their Experience Design team. This person will be working as part of an Agile team which supports the sales experience of a number of everyday and business banking products via their public-facing responsive web and mobile applications in Canada.

This role requires content and design expertise; close collaboration with product and development teams; and the ability to proactively uncover opportunities to bring our client's digital customer experiences to the next level.

Key Responsibilities

  • Responsible for writing and maintaining all customer-facing self-serve content, including online instructions, product pages and other related support material.
  • Ensure all content is consistent with brand tone of voice, quality and style across all devices.
  • Proofread and edit all material to confirm accuracy, clarity and conformity to layout and design.
  • Drive the creative process by playing an active role in brainstorming, ideation and collaboration.
  • Establish, adhere and manage editorial governance across all content for the online and mobile channels.
  • Perform periodic reviews of content to ensure accuracy, timeliness and relevance.
  • Partner closely with different teams to assist with copy needs and messaging opportunities.

Required Skills

  • Minimum of 3-5 years professional content design and UX writing experience.
  • Ability to analyze and synthesize complex content.
  • Must have advanced knowledge of Microsoft Word and editing PDFs.
  • Able to work cross collaboratively and gather information from various stakeholders or internal subject matter experts.
  • Must be able to present information in an organized and understandable format.
  • Ability to innovate and improve current processes.
  • Experience editing and proofreading copy.
  • Must be flexible and willing to take feedback.
  • Ability to work independently and take initiative.
  • A strong, clear and concise writing voice and impeccable knowledge of grammar (spelling, punctuation, usage).
  • Bilingualism is not mandatory but is an asset.
  • Ability to manage multiple projects and expectations of business partners.
  • Experience with content management systems and working knowledge of Figma.

À Propos De TEKsystems

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary range Not specified
Date posted 1st April 2024
Commitment Full-Time
Place of work Toronto, CA
Additional information Hybrid
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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