About The Kennedy Center
“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy
The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.
Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.
Commitment to Diversity & Inclusion
The Kennedy Center is a welcoming and inclusive culture where everyone benefits - we do it in a way that honors everyone’s humanity. We are able to advance our mission because of committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. Through honest discussion, our focus on DEI, and the creation of a D&I council, we are committed to always being the best versions of ourselves.
The Digital department lives under Marketing but services the entire organization’s digital needs. It primarily addresses all aspects and functions of the website and digital content development, while also exploring other digital platforms. The team is made up of two corresponding areas – Digital Properties and Multimedia – with both headed by a Director. We’re at the front end of eCommerce (ticket) transactions, representing millions of dollars in revenue, as well as the expression of our mission and brand identity, with a Digital Stage of mostly video content that is consumed by a national audience, as well as telling the story of the Kennedy Center and JFK Memorial and numerous brand campaigns including most recently our 50th Anniversary season. We’re working on both long-term strategic goals and immediate opportunities so each day can bring exciting new ideas and tasks while we also pursue a greater vision.
This position’s primary function is to prepare and publish pages for our thousands of events each year. Specifically, it will coordinate the creation of Digital Programs for each event that include information on the content, cast, production, and other aspects of each performance. The position will support the full user experience of how a patron accesses and consumes the Digital Program, and work with other Kennedy Center departments – most notably colleagues in the Public Relations and Marketing departments – as well as external companies to source, organize, create, and publish the content assets. The position will also assist in other web production projects as assigned.
Duties and Responsibilities
55% Editorial Coordination and Publishing – Builds and edits web pages by coordinating with internal and external departments to provide written content, images and other digital assets on a managed schedule, ensuring that all output is accurate, high quality, and consistent with Kennedy Center branding.
25% Project Management – Executes on digital initiatives – specifically Digital Programs -- as a hub of information, collaborating with resources across the organization, collecting deliverables from inception through execution to ensure quality and hit deadlines. Makes regular report on status available to supervisor as well as key stakeholders.
20% Support and Training – Acts as knowledge base on the Digital Program production process, helping to train other employees, troubleshoot issues, and identify improvements.
N/A Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures.
N/A Other duties as assigned.
Skills & Knowledge Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.
This position is eligible for flexible working arrangements, with at least 2-3 days per week required onsite. This will be at the discretion of the supervisor with possible adjustments with situational or job performance changes.
Must have availability to be on call for weekends in order to manage alerts and potential updates to digital programs.
We offer a comprehensive range of benefits to all full-time employees including: Medical, Dental, Vision, Paid Time Off, Paid Sick Leave, and a matching 403(b) Retirement Plan (employees are eligible for organization match after 1 year of employment).