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Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Content Designer on a contract basis to help support our Customer's business needs. We’re looking for someone to join the exciting space of self-driving ads, focused specifically on supporting one of the company's fastest-growing automation products. It focuses on delivering effortless scale with sustained performance and greater efficiency.

What You’ll Do:

  • Plan, write, edit, test, and improve the content in the product, Help Center, across education materials, in navigational nomenclature, etc.
  • Partner closely with product design and UX research to develop the in-product experience for new features and evolve the experience for existing ones
  • Share work to get and give feedback from other content designers, product designers, UX researchers and other cross-functional partners
  • Work collaboratively with other cross-functional partners, like product management and engineering, to define the scope of new features, understand the product requirements, accurately explain technical details and backend systems, and more
  • Partner closely with product marketing managers to ensure the in-product content aligns with the go-to-market materials and other advertiser-facing materials

Must-Haves:

  • Understanding of how ad systems work and experience developing content for automated products built on machine learning
  • Ability to unravel the technical nuances of the Ads space and understand how certain features work to translate this to a range of audiences
  • Comfortability with high-visibility projects and plenty of ambiguity
  • Can adapt quickly and enjoy navigating pivots in product strategy based on new insights and findings
  • Ability to design strategy as much as content problems, and look for opportunities to influence and help define the overall UX for new experiences
  • Highly collaborative and excel at getting buy-in from cross-functional partners on experience-focused projects
  • Thrive at solving difficult problems and aren’t afraid to propose bold UX solutions to meet the needs of your customers
  • Interest in supporting efforts to develop clear content standards around how we communicate about automation

Education:

  • Bachelor's Degree is preferred

Hours & Location:

  • M-F, 40 hours/week. This role will be 100% remote.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

  • Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
  • Accrued PTO: Up to 15 days per 12 months on assignment
  • New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

Remote Options: The position is 100% remote to the locations below:

  • Baltimore, MD
  • Boston, MA
  • Houston, TX
  • Los Angeles, CA ($59.07 - $69.07 per hour)
  • San Diego, CA ($56.01 - $66.01 per hour)
Interested? Apply for this role USD $56-69 hourly Apply
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