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Content Designer

The Sage Group (Bay Area) San Francisco, CA
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Job description

Content Designer - SaaS

The Sage Group's client, a well-respected collaboration software company, is looking for a Senior Content Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth and join an organization consisting of multiple teams across North America and Australia. As a high-level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth Product and Content designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Additional responsibilities:

  • Lead strategic initiatives (determining needs, objectives, approaches, and evaluation criteria) that aim to deliver better experiences for our customers and help achieve business goals
  • Bring the perspective and needs of content design to larger design strategic projects
  • Contribute to programs outside of Growth design which improve overall content design capability

Ideal candidates will bring the following skills, experiences, and capabilities:

  • 9+ years of professional UX/Tech content design experience, backed by high-quality writing, content strategy, go-to-market strategy, and communication skills
  • Strong facilitation and collaboration skills: you can demonstrate the ability to work with multiple teams, solicit and summarize feedback, and facilitate design discussions
  • Openness to the iterative content design process – always showing work in progress, validating with customers and data, iterating, shipping, and learning; and,
  • Experience conducting and applying customer research, including design thinking and conceptual modeling.
  • Passion for storytelling, the ability to bring design direction to life with compelling narrative
  • You can engage both technical and non-technical audiences and inspire various disciplines
  • Experience in design systems, the ability to identify content required to support a wide array of customer use cases.
  • Have a portfolio that includes UX and technical writing samples, workflows, content templates, style guides, or standards for different content types
  • Experience using Figma

This is a long-term contract (6 months with the likelihood to extend longer)

100% remote within the United States, Pacific Time Zone highly preferred

$100 per hour range, W-2

Medical benefits available

Salary range USD $100 hourly
Date posted 12th February 2024
Commitment Contract
Place of work Remote (United States)
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